BOLD Upsell AI Powered Upsells
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (1.575)
Refinar
-
Por calificación
Amazing App! And even better customer service!! Btw Nupur Mondal from the App Specialist team is simply superb!!
Love The app definitely a must have
increase carts and sales, i feel very safe knowing that customers that come to my online store will get "intelligent" suggestions by Upsell app
Well Done Guy, you nailed it ...:)
I just began on Shopify and can't believe how much more sales I've had thanks to Product Upsell. It's paid for itself ten times over!
Excellent app and have a beautiful and simple design. Thanks a lot guys you did a great job, God bless you!
Hello there! Thank you so much for the kind words and the wonderful review. We really appreciate it, and we're so glad to hear that our support team was able to help you out with everything you needed.
Take care! Please let us know if we can help you with anything else. :-)
I love apps from Bold and this is no exception. Again, another highly suited app for my store which allows me to easily integrate gift wrapping and greeting card options with normal products to be sent as gifts.
TL;DR; If you plan to ever make updates to your products, this app will break and you'll have to start from scratch.
I've only had the app for about a month and twice in this time period, my product upsells have randomly stopped working. I've had to reach out to support twice now and I feel like I have to constantly police the app to make sure it works. In many cases, I've made no updates to the products, but been accused of doing so (including in the response to this review). and told that's why the app has broken.
Quite frankly though, even if I made changes to product descriptions or pricing, that's not a good reason for the app to break.
This means that the app is not dynamic, which is super surprising to me. What if someone needs to mass update pricing? Shopify allows users to mass update products via CSVs for a reason - because it's required by many of their users. A premium paid app should support this functionality. There is a reason Shopify set it up so that the handle is treated as a unique identifier... so that users can make updates to products without things breaking.
Also, if you have a lot of unique upsells (we have 50+), it's super time consuming to set up the upsells. You have to collapse and uncollapse fields to set up triggers, and the search function for filtering is very unreliable. Lots of unnecessary UI design on the backend that slows things down for the user.
All-in-all there is much work to be done on this product. I'm not sure how it has such good ratings?
If you're only planning to use this product for 10 or fewer products, it's probably ok though.
Hello there, I just wanted to say thank you for taking the time to leave us a review and share your experiences with the app. I'm very sorry you have been experiencing some troubles with our Upsell app - I want to assure you that having to constantly watch the app is not something you should need to do.
Because each offer is unique, it unfortunately does take a bit of time to set them up. However, there is an option to duplicate your offers! That way, if you're making similar offers, you can easily duplicate & adjust the conditions so that it saves a bit of time.
Regarding the offers not working, that shouldn't be the case unless any changes have been made to the offer product since creating the offer, or it's out of stock. As well as if your plan's view limit has been reached.
I hope this clears things up! Please don't hesitate to respond to our most recent email, and we'd be glad to discuss things further with you if you'd like.
Great app! Stoked to have my query answered by phone and email almost immediately. We most certainly will be trying out all there other apps.
We're using UpSell right now and it works GREAT!
best customer service plus best apps.
Great app and amazing support team, I am veylike this app. My website is http://kevinhero.com . I wll install some other app from Bold App, Thank for great service
I do not know how to get it set up