BOLD AI Upsell & Cross‑Sell

Very fast and very attentive customer support!

UPDATE: Jay had a call with me directly and helped me to go through some upsells, and was then able to resolve an ongoing issue that was affecting the performance of the app on my site.

Not getting the revenue in to make it worth the cost of the app, and haven't really ever since the app updated.

Transitioning Bold Upsell to our new theme and Taylor helped make it happen quickly and expediently. Bold has always been so easy to work with!
Only thing I'd love to see is the addition of a 'cart progress' indicator to upsell to a free gift or discount. Love all the new additions Bold has made to this tool over the years.

Very easy to use and great helpdesk! I first tested the app with an upsell and cross-sell offer and ran into some customization challenges. Navjot and Nikhil provided amazing support and fixed my issues quickly.

Now with the new Upsell Customizer tool, creating and styling offers is super easy and works really well. Taylor also helped me fine-tune some additional styling. The support has been outstanding every step of the way. I can’t wait to add more offers and give my sales a boost.

At first, I had a few issues with the app and wasn’t too happy, but the team reached out to me personally to offer support. I’ve got to say, it turned out to be the best customer service I’ve ever had from an app developer!

Jay took the time to walk me through the best ways to use the app for my shop’s needs and even helped me set it up in real time so I could start working right away. They made me feel like I was their only customer, and it’s such a great feeling to know someone’s really on your side

Daniel was a big help.... very respectful and knowledgeable...

I had previously used Bold Upsells and was genuinely impressed by the functionality and value it brought to my store. The app itself is well-designed, intuitive, and effective at increasing average order value through strategic upselling. However, at the time, their billing structure wasn’t quite the right fit for my business model, which ultimately led me to uninstall the app.

To my surprise and appreciation, a few weeks later, the team at Bold reached out to inform me that they had revised their pricing model. The new structure was far more reasonable and much better aligned with what I was looking for. Their willingness to adapt and listen to customer feedback really stood out to me—it showed they genuinely care about building lasting relationships with their users.

From the moment I decided to give Bold Upsells another try, the support I received was top-notch. Jay, Daniel, and Eric were all incredibly helpful, responsive, and professional throughout the entire reinstallation and setup process. They made sure every detail was addressed, answered all my questions with patience, and went the extra mile to ensure everything was functioning optimally.

It's rare to come across a support team that is this dedicated, knowledgeable, and easy to work with. Their commitment to customer satisfaction really made the experience seamless and enjoyable. Thanks to their help, I was able to get everything up and running again without a hitch.

A big thank you to the entire team at Bold Upsells. Your effort, professionalism, and care haven’t gone unnoticed. Keep up the fantastic work—it's a pleasure doing business with a company that truly values its customers.

Easy to use

We've been using several BOLD apps for many years now and nothing but great things to say about the team and the product. Thank you BOLD!!

I had trouble installing this app, but RON came to my rescue very quickly and got it working for me! Shappify's Customer Service is amazing, especially in this world of big box store attitude.

This app is wonderful and I can't wait to start enjoying the benefits!