BOLD Upsell AI Powered Upsells

a good and useful customer service 80% satisfied after using it I really enjoy it and i do highly recommend it

Tried it for a while. Really enjoyed the app. But... had to uninstall.

Here is the reason (by the way the app works great):

It just doesn't work with my theme. My theme comes with, certain options, when people add the items to the cart, they can still stay on the same page. With this app, it didn't work. I know there are ways around this problem, by adding ajax to the add to cart button, and etc... Or there are some apps do the job, but, it is not the same and doesn't look good when there is a banner at the bottom.

If this app works with, my theme in the future, without changing my cart option , then i will be installing again. It might be a good idea to work on this issue, because, when our customers don't stay on the page after adding the items to the cart, there is no point of upselling our products. They get frustrated, and either abandon the cart, or leave the site. Something to think about.

I'm not commenting on the value of the app but on the quality of support form Bold Commerce. They tops in book. I installed Product Upsell and began receiving an error code in the product description fields. I thought is was upsell. I contacted shopify, shopify contacted Bold Commerce. Bold Commerce support actually took the time to go into the code and determined the issue was with some code conflict inserted by another app. My hat's off to the support team, Henrique, Michelle, Ron and Dan, at Bold Commerce.

1 Star because it's not good enough that your old code stays behind and slows up the theme. I don't think it's good enough that you won't help uninstall the code..

Kelsey from Bold helped me a lot with the app. Great job making sure the app was optimized for my theme

No funciona, no enseña al cliente nada cuando añade al carrito. Hemos pagado esta herramienta para nada. Devolvedme el dinero.

It's a great idea and if it's right for your type of products, it's a definite keeper.

I was hesitant to subscribe to this app since my business is just in the early stages, but I have many products that my customers will greatly benefit from the accessories and I wanted to make it as easy as possible for them to find them. I tried a couple of free and cheaper apps and there were constant limits and weird glitches. This app works flawlessly and it's beautiful. If you don't get any other apps, get a few from these guys... They are well worth the money!

I originally gave this app a 1-star rating but I spoke with Bold customer support and they were able to help me get this working with my theme.

There are still 2 major issues remaining.

1. There is no ability to add a discount without having to pay for their "product discount app". This significantly increases the monthly cost.

2. Both the "no-thanks" and "continue" buttons on the pop-up do the same thing. It makes no sense. There should be a "no thanks" that cancels the offer and "yes please" that adds the offer to cart.

Other than that, the support is fantastic.

Like all the Bold apps I currently use, they just work properly and the support has always been a+ can thoroughly recommend!