Bold AI Upsell & Cross‑Sell

Their upsell app doesn't consistently perform the one function it's designed for and they just take your money without providing you with a service. If you attempt to contact them for support, you won't hear back for days or even weeks. Trust me, I used Bold Upsell for many months and lost many sales.

Bold support team confirmed they successfully implemented the offers we asked them to on January 14th, 2026. From that day through Jan our add to cart and completed checkout rates have dropped by 70% due to interruption with our code. I highly don't recommend this app.

Installed the app, but it never really worked on my website. Spoke with support, but they were unable to help directly, told me they would escalate. I am paying, but the app doesn't work on the website.

This app just stopped working for no reason and I didn't get notified... :(.

Trải nghiệm quá tệ, tôi gặp lỗi nhưng không có ai hướng dẫn sửa. Ngoài con chatbot không hỗ trợ được gì.

Terrible customer service. no help with my issues

A big scam while they promise you for a free plan yet they made the home page to confuse you and get you to approve a subscription. becareful all

They are charging me just for having it installed, I don't use it and they charge $24 . It's unfair.

impossible to figure out how to downgrade from the most expensive option and no blinkin help to do it.

It's a great Ap - and never let us down .......BUT IT'S STOPPED WORKING LAST NIGHT!! RIGHT ON THE START OF OUR XMAS SALES!!

Error Reads:
"Fatal error: Uncaught exception 'Exception' with message 'Application not defined: Product Discount' in /home/bold/app_common/db_connect.php:26 Stack trace: #0 /home/bold/discount-app/init.php(18): require_once() #1 /home/bold/discount-app/login.php(13): require_once('/home/bold/disc...') #2 {main} thrown in /home/bold/app_common/db_connect.php on line 26"

Hope you guys get this fixed immediately as a lot of Stores are going to loose thousands otherwise!!!!