BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Recenzje (1 576)

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22 listopad 2017

They provide great customer service. Wally was the assigned service advisor, and he got me back with the update every time he made any progress to resolve issue, and finally resolved it. I strongly recommend this team.

Tee X Off
Stany Zjednoczone
13 dni korzystania z aplikacji
Edytowano 2 styczeń 2017

Excellent App and Support. It is exactly what I've been looking for. I am very happy with it and highly recommend the app to all online shop owners. Good job!

Cat Supermarket
Stany Zjednoczone
13 dni korzystania z aplikacji
13 listopad 2018

Both Nir and Parminder have been super helpful in resolving my issue with the FREE gift not updating in my cart, after removing the trigger product. Thank you again both!!!

The Body Sorcerer
Republika Południowej Afryki
13 dni korzystania z aplikacji
19 styczeń 2017

I used Bold Product Upsell for about a year. Every day that it was installed, I was hoping they would either fix the defects, or something better would come along.

This upsell app has countless "leaks" - that is, if customer adds an item to cart, there should be two choices once the upsell is offered: a) YES - add-to-cart; b) No Thanks.

None of this "continue". And the redirect at ATC should be to the place determined by the theme. Upsell just sits there.
When asked, Bold replied, "our customers want it this way..."
No excuse for mediocre UX.

Others have mentioned how this app does not play nicely with the Facebook pixel, especially if you use a professional solution such as Pixel Perfect. Watching the developer of Pixel Perfect and Bold support battle each other gave me a very bad taste about Bold's company culture. Pixel Perfect kept bending over backward, but Bold was not interested. Eventually, Pixel perfect simply coded around Bold without assistance.

Then there was the absurdity of how this app bills for "views" and it SHUTS ITSELF OFF if your traffic exceeds your visitor estimate. Seriously. Every other app in the universe that bills based on usage will measure the usage, then you pay. No -- Bold Upsell is the only kid in the parade in-step. The fact that the app just shuts itself off is reckless. The fact that Bold management thinks this is OK says the company culture is messed up.

I tried every other upsell app on the market -- I want an upsell at add-to-cart, and I want the yes, upsell to add to cart and redirect to where the store goes ay ATC (/cart) -- and the No Thanks to simply bring us to wherever the redirect would have ben for initial ATC. Which for my store is the cart. I tried them all, and none are ready fro production.

After a year with bold on 4 apps (fortunately all removed except for product discount), I will be certain to avoid. This developer preys on inexperienced stores. Don't be fooled.

PS -- I found the better mousetrap.

Mommymakeup
Stany Zjednoczone
Około rok korzystania z aplikacji
29 listopad 2019

I've just started using the app and it seems very worthwhile so far. On top of that, the support staff is extremely polite and helpful, which makes me more confident about using it more in the future!
PS You are in good hands when you have Jennifer as your customer support :)

Kitty Kastle
Polska
13 dni korzystania z aplikacji
BOLD odpowiedział(a) 2 grudzień 2019

Hello there! Thank you very much for the kind words; we're so glad to hear that our support team (and Jennifer) were able to provide you with the amazing support we always aim to offer.

We look forward to seeing your continued success! :-) Please don't hesitate to reach out if you need anything else.

15 kwiecień 2016

I'm loving ALL of my Bold Apps! My store just wouldn't be the same without them! And, more importantly, they ALWAYS pay for themselves at least 10X every single month!

Totetales
Stany Zjednoczone
13 dni korzystania z aplikacji
2 wrzesień 2014

This app works and it works well- it has increase our sales and is well worth the cost! We highly recommend it!

Fawn Lake Fountains
Stany Zjednoczone
13 dni korzystania z aplikacji
30 marzec 2018

Expensive and then they want to charge you to install it

Yabooma
Wielka Brytania
10 miesięcy korzystania z aplikacji
29 listopad 2016

Excellent app. It's easy to use and worth every penny.

Butter Angels
Stany Zjednoczone
12 dni korzystania z aplikacji
29 styczeń 2015

Looks like a great app! Excited to try it. Only concern is that it might look to salesy.

HELPSY :: shophelpsy.com :: ecofriendly clothes & ethical fashion
Stany Zjednoczone
12 dni korzystania z aplikacji