Classificação geral
4,7
Número por nível de avaliação
  • 85% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
14 de outubro de 2020

Laurel is a very nice person in support! He helped me and always was very friendly and kind. Great and fast support

FamilyDream
Alemanha
2 meses usando o app
BOLD deixou uma resposta 15 de outubro de 2020

Thank you so much for your review! Thrilled that Laurel was able to help you - we are always happy to help! Your website looks great and very excited to see the impact Bold Upsell will have in growing your business.

20 de agosto de 2019

Super simple to install and great looking app. Highly Recommend!!! I install this great app on my Shopify store and get immediate results.

AllThatFunStuff
Estados Unidos
2 meses usando o app
BOLD deixou uma resposta 20 de agosto de 2019

Hey there, thank you so much for the recommendation! We're so happy to hear that you're already seeing results from Upsell - that's what we love to hear. :-)

Please let us know if you need anything; we're always ready to help!

21 de novembro de 2018

Cody was totally amazing sorting out my query. He answered my call quickly and offered an instant solution

YourPerfectFinish
Irlanda
2 meses usando o app
Data de edição: 10 de janeiro de 2020

Its easy to use and the chat folks are really good! While it may not be as robust as other outside stand alone funnels etc, You can manipulate how you use the cross sells and upsells by creating hidden products etc. It converts better and has made my clicks funnels obsolete!

aminogenesis
Estados Unidos
2 meses usando o app
BOLD deixou uma resposta 17 de dezembro de 2019

Hi there! We appreciate the kind words about our support team and app, thank you very much. We look forward to seeing your continued success! Please let us know if you have any questions about our other apps - we'd be happy to answer them.

14 de setembro de 2016

great app, great support! highly recommended

Oneadaptr 2
Hong Kong, RAE da China
2 meses usando o app
2 de março de 2021

We use BOLD for several areas on our site. If I need to contact support it's usually to learn more not because there are issues. I've had the good fortune of working with Harpreet on several occasions. Always very friendly, helpful and knowledgeable. My questions are always answered and any problems are resolved quickly. Thank you for great service!

Brotrition
Estados Unidos
2 meses usando o app
BOLD deixou uma resposta 2 de março de 2021

Thank you kindly for your review. We are so happy that Harpreet was there to assist. Thank you for choosing Bold! Remember we will be there when you need us.

21 de abril de 2015

Great custmer service! Responded immediately to any questions I had.

casify
Alemanha
Aproximadamente 1 mês usando o app
Data de edição: 24 de abril de 2019

I delete my previous comment because the truth is that they have taken great pains to solve it, and they have fixed it very quickly, by the way the customer service was very very good. In another topic, it would be good if the Bold Cashier is not such an expensive upgrade, it would be good if it were part of the Bold Upsell Products because otherwise buying the two applications is expensive.

TiendaWorld
Estados Unidos
2 meses usando o app
BOLD deixou uma resposta 24 de abril de 2019

Hello there, thank you for sharing your experiences. We're so sorry you ran into some issues with the "add to cart" button when trying to add an upsell.

I'm very happy to see we were able to resolve the problem using our Tier 2 support team! Please let us know if you run into any other issues, or have any questions or comments. We'd be more than happy to help you out again!

28 de janeiro de 2017

I didn't get sales yet but the team is very helpful and they helped me to setup the app without charging me for that :)

All19 99
Egito
2 meses usando o app
17 de dezembro de 2020

Kelsey is an absolute asset to the team and BOLD need to recognise this!!!
Never before in all my time have I had such amazing customer service.
Kelsey explained everything to me in great detail, gave me the confidence to play around more with the apps features and just generally gave me everything I needed to use the app to the full potential! Message to BOLD: MAKE SURE KELSEY GETS A BONUS THIS YEAR!!! DO NOT LOSE THIS INDIVIDUAL! COMPLETE ASSET!

Ignition Vapes
Reino Unido
2 meses usando o app
BOLD deixou uma resposta 22 de dezembro de 2020

Thank you so much for the incredibly kind review. It made Kelseys day! We are so happy to hear that he was able to offer clear, concise support to help you get the most out of Upsell. Please don't hesitate to reach back out in the future.