BOLD Upsell AI Powered Upsells
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Worst app ever. Upsells are hard to setup. It was terrible making my website super slow. Even after I uninstalled my website was super slow. Probably lost several sales because of them. After i finally reviewed my website I was fortunate to find the code they leave. Right after I took off their code the website was fast again and sales started coming in... I should charge them for a week of no sales!!!!!
WOW.... Worst APP EVER!!! They try to upsell with another app to make the upsell feature work properly (the app is not in this store but on their website) and that broke my cart (Their other app that was needed for the upsells forced my cart to go to thier website for processing, so all your Discount coupons will no longer work now) So I uninstalled and my cat is broken :( ... Bummer! Now I have to work out how to fix as I uninstall all their apps. Total scam. My 1st review here. Watch out. Don't tell me I didn't warn you. I do not like spreading bad news, and spread good, but this has to be known.
This shit doesn't let me cancel my subscription. Something like this never happened to me before. It says that my next charge is in 2 days, but it doesn't let me cancel it. It's unreal and very stupid.
Hi there! One of our app specialists, Tim, has reached out to you already, but I just wanted to let you know that in order to avoid being charged after the trial, you just need to delete our app from your Apps section within Shopify's admin!
We hope that helps. Please don't hesitate to reach out if you need anything else.
Terrible experience. Buggy app. Everything takes forever. Customer service has no idea what they're talking about.
Hi there, I'm sorry that you had a poor experience using our app. I noticed that one of our newer chat agents was having a difficult time figuring things out for you, but it seems that one of our others was able to help you out after and everything seemed good from your end.
I understand you have already deleted our app, but if you decide you'd like to try Upsell again in the future, please don't hesitate to let us know. Best of luck with everything in the future.
When I choose an App it's because I want something that is supposed to be fast and simple to set up. I just wasted hours plus $9.99 on this. Tried everything to get the upsell to work but nada every time. Very frustrating, now back to square one.
App does not work as advertised. Waste of hours of setup and reading about how to put this into our store.
The product lists do not refresh. Product search to setup BOGO's after they are 'hidden' will never show in the list - we have 60,000 products and paging through 100 at a time to find your newly created hidden product is no practical.
User interface is horrible. Requires multiple apps to install for a simple BOGO offer to generate.
Loads your theme with code that won't remove when you delete app and screws things up. They should put a warning prior to installation.
Way better upsell apps out there that don't need to do that!
Thank you for your feedback. We sincerely apologize for any inconvenience this has caused. I can confirm one of our specialists has reached out to help remove any code left over from Bold Upsell.
This app tells you to download their Cashier app, which when deleted, removed my checkout page, now I have to wait for support to fix it.. This is ridiculous, already losing sales.
EDIT: For all of you who lose your cart to this app, you can simply go to "edit code" and delete everything related to BOLD or Cashier or Product Upsell, these will be in your assets and snippets, hope this helps, unlike this app.
Low-level software not working, will take you a few hr in youtube to figure it's not what they show you
None of Bolds apps will correctly install on my (brand new) Shopify store. They all sit in an infinite loop, or give me a "whoops, something went wrong" error.