整體評分
4.7
各級評分數量
  • 85% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2021年10月21日

WORST CUSTOMER SERVICE EVER !!!!!!!! they use some call center who knows nothing about the app and they don't even advise you in any way. it's a pity for such a famous app.

MyHeiQ CH
瑞士
使用應用程式 9個月
2017年12月13日

This app is a total fraud. When i installed they gave me customer service in my countries standard timings. the moment i was on boarded they were gone. i had problems and reached out to them multiple times but they were too inefficient and did not care to solve customer grievances. Their app features dont work and they will charge you for no reason. they will reply to you and ask for money after the trial is over to give you support. Worst app. fake app. dont install.

Madrushfashion
印度
使用應用程式 7個月
編輯時間:2020年6月2日

NOT WORKING :((
Both bundles and Upsell apps are not working and after weeks its still not solved. I feel like ive waisted precious time and money i should i have gained with other apps.
Very unhappy customer

HO KARAN
法國
使用應用程式 3個月
2020年4月30日

This app is so dumb! Probably a first grade wrote this app. The list of collections has limitations on how many it can show so if you have lots of collections, you can forget about picking. The list stopped somewhere in the middle of the B's collection...have long ways to go! Support told me that they will put in a request for future enhancements. Are you kidding me??? Future enhancements when the app is broken?? OMG!!!

Couture Look
美國
使用應用程式 3個月
編輯時間:2020年8月10日

Please don't get involved with Bold. I have no choice because I have a custom business that I started over 7 years ago and Product Options was the only customizer available at the time. They have yet to get this Upsell/Discount to work, and every time I make contact with them it's a different answer. I have no idea right now what's going on with my site. And it's not likely I'm going to get an answer. Avoid them. UPDATE - after hours with support, they were unable to get the apps to work for even the simplest of discounts with customization. AVOID THEM.

Zelda's Song
美國
使用應用程式 大約2個月
2018年8月13日

Froze checkout on my store for a whole day until I noticed, maybe lost $1,000 in sales. Deactivated the app and a few days later I noticed my check out not working again, finally deleted and check out now working again. Tech support is useless. Install at your own risk.

Playing Card Decks
美國
使用應用程式 大約2個月
2018年4月7日

I do not know how to get it set up

Dbspohrenterprizes
美國
使用應用程式 大約1個月
2017年10月31日

poor support! charge the service and do not comply. they charged me 3 invoices on the card and sent only 500 upsell messages. I recommend giving up the app.
I regretted

Global Komers
巴西
使用應用程式 大約1個月
編輯時間:2019年12月5日

TL;DR; If you plan to ever make updates to your products, this app will break and you'll have to start from scratch.

I've only had the app for about a month and twice in this time period, my product upsells have randomly stopped working. I've had to reach out to support twice now and I feel like I have to constantly police the app to make sure it works. In many cases, I've made no updates to the products, but been accused of doing so (including in the response to this review). and told that's why the app has broken.

Quite frankly though, even if I made changes to product descriptions or pricing, that's not a good reason for the app to break.

This means that the app is not dynamic, which is super surprising to me. What if someone needs to mass update pricing? Shopify allows users to mass update products via CSVs for a reason - because it's required by many of their users. A premium paid app should support this functionality. There is a reason Shopify set it up so that the handle is treated as a unique identifier... so that users can make updates to products without things breaking.

Also, if you have a lot of unique upsells (we have 50+), it's super time consuming to set up the upsells. You have to collapse and uncollapse fields to set up triggers, and the search function for filtering is very unreliable. Lots of unnecessary UI design on the backend that slows things down for the user.

All-in-all there is much work to be done on this product. I'm not sure how it has such good ratings?

If you're only planning to use this product for 10 or fewer products, it's probably ok though.

HMB, Inc.
美國
使用應用程式 大約1個月
BOLD 已回覆 2019年12月5日

Hello there, I just wanted to say thank you for taking the time to leave us a review and share your experiences with the app. I'm very sorry you have been experiencing some troubles with our Upsell app - I want to assure you that having to constantly watch the app is not something you should need to do.

Because each offer is unique, it unfortunately does take a bit of time to set them up. However, there is an option to duplicate your offers! That way, if you're making similar offers, you can easily duplicate & adjust the conditions so that it saves a bit of time.

Regarding the offers not working, that shouldn't be the case unless any changes have been made to the offer product since creating the offer, or it's out of stock. As well as if your plan's view limit has been reached.

I hope this clears things up! Please don't hesitate to respond to our most recent email, and we'd be glad to discuss things further with you if you'd like.

2020年12月15日

The app lacks BASIC customization like changing background colors and text, for that though, they have a development team... that will YES charge you... apart from the milking every month you will get from them

Bolpromex
墨西哥
使用應用程式 大約1個月
BOLD 已回覆 2020年12月22日

Thank you for your honest feedback - we are sorry to hear about the technical issues you are experiencing with the CSS customization that is available in app. We would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!