BOLD Upsell AI Smart Upselling

BOLD Upsell AI Smart Upselling

評論 (1,582)

整體評分
4.6
各級評分數量
  • 85% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2025年1月21日

I recently had a disappointing experience with Bold Upsell, and I feel it’s important to share. Their pricing model charges you based on views instead of conversions. I was billed $59.99 per month, even though the app didn’t contribute a single upsell or any income to my store.

What’s worse? The charges happen automatically without any control or authorization on your end! Despite having a busy store with initial sales, the app offered no tangible upsell results.

I’ve uninstalled the app, disputed the charges with Shopify, and will also escalate the matter with my bank. Bold Upsell has proven to be a complete waste of money and time.

If you’re considering this app, think twice and ensure you fully understand their billing practices before installing it. Stay informed and protect your business!

Ascend Forex
美國
使用應用程式 4個月
2025年2月5日

They are charging me just for having it installed, I don't use it and they charge $24 . It's unfair.

Qtorse
哥倫比亞
使用應用程式 5個月
2024年6月27日

impossible to figure out how to downgrade from the most expensive option and no blinkin help to do it.

Baby Sleep Consultant | Tailored Solutions for Babies' Sleep Problems
紐西蘭
使用應用程式 4年多
BOLD 已回覆 2024年7月12日

We understand you may be experiencing some difficulties and our support team has reached out several times to offer assistance. Please let us know if you still need help, as we're here to ensure everything runs smoothly for you!

2024年11月14日

SE me ha realizado un cargo de 46 euros cuando la tengo ya desinstalada y no la he usado practicamente

Hola Brasil
西班牙
使用應用程式 2個月
BOLD 已回覆 2024年11月27日

Hello, we have reached out to let you know we processed a refund for the October - November billing period. Please let us know if you require any further assistance.

2023年6月5日

Glitchy, not mobile friendly, slow backend interface, reporting does not work, and not accessible! Relayed my accessibility compliance concerns to no avail.

Ruffwear
美國
使用應用程式 4年多
BOLD 已回覆 2023年6月8日

Thanks so much for taking the time to write in with your feedback. Comments such as yours helps alert us to much needed features for future development. We've passed your comments along to our development team. Regarding the issues you are experiencing, we'd love to get to the bottom of this. Our support team has reached out to you to provide some help!

2021年10月25日

Totally buggy when set up, after lots of work got it to work, but check back in and it hasn't been firing this whole time. 6 months of fees and they are only offering ONE MONTH of refund. I have no idea how they make so much money and sponsor podcast ads. In our extensive experience these apps never ever ever work properly and despite making a massive amount of money for them, this team NEVER takes responsibility. Also the UX is always so awful. Infuriating, and false advertising.

Yogo
美國
使用應用程式 接近3年
編輯時間:2016年8月3日

Customer service is awful, I needed help with using two of the apps to create a BOGO sale. They got back to me at first to answer one of my questions and went on to ignoring me completely. This happened 3 times this year, I contacted them for help each time and each time they would respond once or twice and then nothing anymore.I probably sent 7 emails asking for help - nothing.
Don't get any of their apps unless you are able to help yourself with questions because these people wont help you.
I would give 0 stars if I could.

Do Or Die
美國
使用應用程式 接近3年
2018年2月24日

Absolute piece of garbage technology. Implemented with 50 cross sells and wiped out the entire cart, costing us $10,000 in lost sales in one day! Run, Run Away. email me at rod@bourbonandboots.com for screen shots.

Bourbonandboots
美國
使用應用程式 2年多
2020年5月4日

Doesn't work. Will assuredly break your store and you will lose customers after installing this app, just like we did.

bighammerwines.com
美國
使用應用程式 大約2年
2019年5月28日

We got sales from this app, no doubt about that. But this app destroyed my loads times, even worse if you cleared your cookies and browser history the site appeared quick for the first few pages loads until the bold app scripts did something. And this was happening on even the collection pages where the app was doing nothing in terms of functionality.

I hired a speed optimisation expert and he thought it could be the app. He deleted the app and any leftover code and the site went from loading 6-7 seconds on most occasions down to less than 2 seconds!!!

I've had this installed for probably over a year and I'm embarrassed I didn't spot this. Conversions rates are through the roof so I'd dread to think how much revenue this app has cost me over the year. I don't usually write reviews but something needs doing, Shopify shouldn't allow this.

Stretch It Body Jewellery
英國
使用應用程式 接近2年
BOLD 已回覆 2019年5月28日

Hi there. Thank you so much for taking the time to leave a review. I'm deeply sorry to hear about the issues that you faced with the Upsell app - our app specialists have reached out to you to, I hope that we're able to discuss this and come to a suitable resolution. After all, we're always striving to improve our apps, so your feedback is absolutely appreciated.