Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

August 7, 2013

This app took less than 10 minutes to have up and running and it immediately delivered results. More than 10% of my customers are purchasing the up sell offer; delivering instant positive impact to my bottom line.

Huetiful
United States
About 4 years using the app
May 8, 2015

This is a incredible app and is a must for any stores looking to increase cart sizes and offer special deals to customers upon checkout.

Joseph Nogucci
Canada
About 4 years using the app
July 24, 2019

Thank you so much to Brysen and Rajni for the excellent help and the positive attitude. Customer Service is a 10/10. I had a few issues with the app but Brysen and Rajni (The people I spoke with) took full initiative to help me solve the problems I had.

Beauty For Real
United States
About 4 years using the app
BOLD replied July 25, 2019

Hello there. Thank you for the kind words! We will definitely share the message with Rajni and Brysen; they will certainly be humbled to hear your words. We're so glad that they were able to get everything sorted for you as well to ensure everything was up and running correctly!

Please let us know if you have any other questions or comments, and we'd love to assist. Best of luck upselling! :-)

June 11, 2013

There are very few apps in the Shopify app store that work. This app works! It is a quality addition to any e-commerce shop. The customer service is exceptional, whether it’s tailoring to your shops design, bugs or just general advice and guidance. Get this app!

Chainz Jewellery
Australia
About 4 years using the app
December 11, 2013

Great app! Simple to use and we are able to offer targeted upsells to our customers, especially when combined with the Product Discount app. Already seeing results after just a few days! Thanks!

WishBox
United Kingdom
About 4 years using the app
June 11, 2018

I spoke to David through live chat and he was SUPER helpful with my questions, I asked about 1 hour worth of questions and he didn't even seem to mind. Helped me get my app running properly without any issues!!!

Totally recommend it.

6foot4honda 3
Canada
About 4 years using the app
December 26, 2013

This is great, dont worry about the monthly fee, this app pays for itself!

Filabot
United States
About 4 years using the app
September 25, 2017

Upsell, along with discount and a variety of other great apps from BOLD, are awesome. They integrate well, they are maintained and their dev team is second to none. I've been using their stuff for over 4 years and almost 2M in sales!

Ticklekitty Com
United States
About 4 years using the app
March 26, 2018

This app paid for itself 2x over in just the very first day we were open. Also needed some help with customizing the modals and the team at Bold was lightning ⚡️ fast at getting back to us and helping us out. Already found a few more Bold apps we're interested in using ... and know they'll be able to help us get those dialed in too!

Mfceo
United States
About 4 years using the app
April 19, 2017

Outstanding Support. Dan was super quick, professional, detailed and got our issue resolved very efficiently and painless. Great experience.

Teadorabeauty
United States
About 4 years using the app