Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

October 31, 2012

There's a reason for all the kudos this app receives: rock-solid professional dev and support combined with absolute functionality that serves to boost sales immediately on activation. Brilliant! Of course it will vary for everyone, but in my tiny store this app brought in $376 of additional sales in the first month. Multiply that by 12 and you get the picture. So if you have even the smallest store, it's worth trying the app. I'm sure you won't be disappointed.

For my store's needs I had to combine the upsell app with the Shappify discount app and also needed to ask a couple of questions along the way. I sent in my support question and held my breath.... For busy Shopify store owners, part of the measure of a worthy app is in the responsiveness of it's support staff and the support here was outstanding. I will never go back to pre-Upsell days. Love it.

Super Kitchen Machine Kits
October 25, 2012

Nice app - easy to install, good to use and the customer support is OUTSTANDING. Very quick and helpful.

Eco Gadget Covers
November 8, 2012

I do not even know where to start about the level of cusotmer service I have received so far. Jason spent time with me on the phone and answered a bagillion emails--he walked me through each step and did not give up on me until it was all set. Absolutley wonderful experience!!!

7onThird
November 8, 2012

Shappify did a great job being the puzzle piece that was missing in my shopify store. We have sold almost 100 upsells so far and have been able to offer our customers the added value they had been asking for. It makes things easier for the customer and easier for us not having to respond to emails/calls about how a customer can add longer warranties or extra accessories to their purchase.

This is a very easy to use and customer oriented app, I applaud you!

Best,

Duckfish Electronics
November 14, 2012

Very clear to use, a lot of very powerful options also. We're gonna run with it!

The Drift Record Shop
November 9, 2012

awesome service. recovered over $340 while still in my trial period. Had an 8% conversion rate but that can be improved with testing!

KUSH Friendly
November 25, 2012

I thought I had my Product Upsell all prepared for Black Friday, then Friday morning things were going all wrong. I emailed Product Upsell, mind you this is the day after Thanksgiving, and they emailed me back with in 5 minutes. They then spent the next 2 hours helping me fix the problem and the help me have one of our biggest Black Fridays ever. Great customer service. Great product. Highly recommended.

Cents Of Style
November 28, 2012

Product Upsell is an app that won't disappoint! It integrates perfectly. It's user interface is easy to understand and implement. And if questions do arise, their level of customer support is incredible.

Deep South Pout
December 5, 2012

WOW! I have to say it again WOW! The service on this app is outstanding. I was going along fine learning the app and enjoying it when I received any e-mail asking if I had any questions or concerns. I offered a suggestion and then had a question of how I could streamline my weekly BOGO offer. I then had great email support - I mean great! We chatted back and forth via email and I was sent a suggestion which I believe will make my life easier. Thanks for the support - it means all the difference when you are an inexperienced do-it-yourselfer like me!

Tea by Two
November 30, 2012

With the excellent guidance of the Shappify team we had our first product upsell running in about 20 minutes. Can't beat that.

Liquid Image Co.