The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Worst app ever. Upsells are hard to setup. It was terrible making my website super slow. Even after I uninstalled my website was super slow. Probably lost several sales because of them. After i finally reviewed my website I was fortunate to find the code they leave. Right after I took off their code the website was fast again and sales started coming in... I should charge them for a week of no sales!!!!!
Playing Card Decks
Froze checkout on my store for a whole day until I noticed, maybe lost $1,000 in sales. Deactivated the app and a few days later I noticed my check out not working again, finally deleted and check out now working again. Tech support is useless. Install at your own risk.
NOT RECOMMENDING! Hard to setup, frustrating product searching capabilities (if you have big store you have to go through all the products). Non-intuitive, frustrating - and I couldn't get to trigger the cross-sell on mobile when it should be on by default.
The Otaku Box Shop
None of Bolds apps will correctly install on my (brand new) Shopify store. They all sit in an infinite loop, or give me a "whoops, something went wrong" error.
Wouldn't recommend this at all. In theory it sounds good, but for example, i wanted to up sell so if a customer buys more than 1 item they receive a discount. It doesn't work for that. I also set up cross selling on most products on my website. I wasn't able to test it out because every browser i've already used in the past, it wouldn't show. So i finally installed firefox, just so i could test it out, and was disappointed to find that none were working correctly, they were just picking random products, not the ones i had selected. Furthermore, if any of your customers have visited your website prior to you installing this app, then it won't appear for them when they select a product- unless they use a browser they haven't used before. I'm also struggling to get support from the app regarding this.
Les Petits Plus Au Quotidien
Horrible. They say you can do one click upsells but you actually need another of their app. + it's not clear how you need to create upsells with just a discount for purchasing additional quantities.
Really having a hard time with the app.
App worked good for a while. Then I get this automatic email that my product has been deleted. This has happend a total of 5 times in the past 8 months or so. Last time it happened 2 days ago and the most recent was just today. It's getting out of hand and customer service doesn't do a thing about it. Each time I contact customer service and they first say they have no idea why its happening and then they cap it off with "we'll look into it". It's frustrating when you don't do anything to the product and the app deletes the upsell itself and you lose all the revenue. Not to mention the app notifies you about 24 hours after it deleted the upsell product. I've been a long time user but enough is enough. There's plenty of other cheaper upsell apps out there. I would consider everyone try their options elsewhere before trying this.
My Summer Bod
An absolute nightmare. If you go ahead be aware you are waiting over a week to get things up and running. No compatibility with other apps.
Closed my store for days!
This Product Upsell app caused my store to be down for five days until Shopify stepped in to fix it. Injected scripts were being pushed into my store by the app which prevented our shipping methods to load – hence prevented customers to make a purchase.
Bold couldn’t care less when they got involved, I got the most uninterested answer and they did not seem to find a reason to look further into it for other customers to avoid the same error.
Five days without sales - that’s pretty expensive.
I do not know how to get it set up