Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

Edited February 27, 2019

Bold apps does a great job with support, and Challi on chat support was especially helpful with getting our bold apps setup on a new theme. Thanks Bold!

Ace Products Group
United States
Almost 8 years using the app
March 17, 2015

Having installed the app only a few weeks ago I am kicking myself for not having done earlier. Product Upsell is amazingly easy to use and the people at Bold apps have put together so very easy to follow instructions. I really like the fact that you can tract the progress and continue to modify offers as this really allows for creative sales which might be missing otherwise. I highly recommend the app to anyone with a shopify store, the possibilities are endless. Thankyou very much Bold Apps.

Lit Cosmetics
Canada
Over 7 years using the app
August 30, 2017

Must-have app for any e-commerce store - we find it lifts margins by around 80%. Superb support also from Navjot and Danni who couldn't do more to help, including customising the popups however we want them free of charge. Good help is hard to find - this is good help!.

James Hood Store
United States
Over 7 years using the app
Edited March 22, 2024

really awesome app. Instantly getting more value per customer then before. Really happy with this

Arreglosfloralesguatemala
Guatemala
Over 7 years using the app
March 7, 2016

Love this app. We used first in a non-traditional way- It allowed us to add a set up fee to any custom order and solve a problem we were having in charging that set up fee only 1 time instead of the quantity of custom items customers would order. If a customer wanted to upload a new logo- the pop up window would arrive to add the set up fee. It worked perfectly.
We also used it to recommend and remind our customers of items they needed to purchase as first time buyers which created a customer service feature to our site.
Thank you for this useful, problem solving and profit-increasing application.

Cck Outfitters
United States
Over 7 years using the app
October 25, 2013

We have been using upsell for a few months now. It works perfectly, support is fantastic. It is very helpful to customers, sometimes they forget an accessory or just simply don't know that you carry that product, now they do. Great work as always shapify.

Cigar Manor
United States
Over 7 years using the app
Edited February 28, 2017

First let me just start by saying not only is the entire BOLD Support team for ALL of their apps great (and we have 5 of their apps!) We just took our site live 12/20/2016. The team we have worked with so far on the Upsell App (MC, Arcee, Aubrey and Tiff) are all amazing! They are able to solve all sorts of little things I tend to create and have yet not been stumped.

Now for the App - it totally works exactly as I would expect. We use it primarily now for offering free samples with our orders, or to offer options to include brochures with certain products. We originally got the Upsell App to do BOGO's which it worked perfectly on, but we have restructured our pricing into tiered discounts with the Quantity Break and Custom Pricing App combo instead.

The BOLD Team did all the install for us and have done some free tweaking just for our needs too. Always amazing and totally pleased! organicexcellence.com

UPDATE: 2/27/17 Using the app now to 3 months and it still works great! We use it not only for specials but on a daily basis to offer a choice of free samples with each order. Customers love it and so do we. And Ron, Dan, Tiff, Arcee take care of us if we ever have a question with this App. MC, Michael, Aubrey and Zackary help us with our other apps too - the entire team at Bold is GREAT!!!

Organic Excellence
United States
About 7 years using the app
December 29, 2013

Darned near perfect! Offers a surprising amount of customization, too.

Olfactif
United States
About 7 years using the app
September 28, 2017

Great app and even better customer service. Does everything it claims to do, plus more.

Shopmedexus
Canada
About 7 years using the app
June 10, 2013

Great app- work as advertised. A definite must,

Hammock Universe Canada
Canada
About 7 years using the app