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This is a great app that has helped us very much understand which products will be selling better than others and the support given is top class. Highly recommended
Thank you so much! I really appreciate hearing how the app helps your business, and I'm super glad that I was able to help you integrate with your new theme design (which looks lovely).
I'm getting mad since the join waiting list button always be there even if I deactivate the status! I have tried to contact support for help, but nobody replies to me! I need to make the product to normal selling. But now, every new customer only see the waiting button instead of add to add button!
Hey Diana. I understand your frustration here, and just now have solved this issue on your store. I apologize for the situation but unfortunately it was the perfect storm as my customer support employee has come down with dengue fever and I was away this weekend with no computer access - otherwise this would have been solved in a few minutes.
I appreciate your using the app for so long, and I'm sorry that it didn't come through for you in this scenario. I am working on an update that will make the installation/uninstallation much easier and hope to release it this week.
Please let me know if there is anything else I can help with Diana. Thanks!
I had a great experience using this app. The customer service was amazing. Patick and his partner responded my question promptly and provided great support!
It doesn't automatically turn on after a product runs out of stock... so I have to manually enable it every single time I sell out for every single product and then manually disable it when I restock every individual product and that takes a lot of time. It should be automatic, and failing that you should at least be able to enable or disable items in bulk rather than clicking on every individual one.
Hi! Thanks for this feedback. One thing I'd like to mention is that Wait.li is not intended for this out of stock setup. If you need this feature, I'd suggest taking for 'back in stock' apps in the Shopify app store, which will automatically enable for out of stock products.
I appreciate the feedback, but unfortunately this 'back in stock' feature is not one that the app is intended to emulate. A waiting list is meant for a pre-launch system, releasing a product to specific customers in stages.
Let me know if that makes sense, or if I can help with anything at all!
This app was super helpful to help us doing our product launch. We have sold out most of the items because of it. I highly recommend using them. I will definitely use them again when I am doing another product launch!
S for Sparkle
Thank you so much for this lovely review! So glad that the app worked well for your product launch, that makes me so happy! Always here to help if you need a hand or are launching another product :)
This app is super easy to use and the support is fantastic and very quick to respond. Highly recommended.
I am giving this 5 stars as Patrick was super helpful and responsive to the issues we had with the app and is receptive to feedback on how to improve it for a company like ours, with some complexities.
We love the app! First, it was so easy to install and set up. Second, Patrick is nothing short of AMAZING. We had a few questions, and he was very prompt to message us back. He even made a few tweaks to help Waitlist integrate seamlessly with our store and brand! We are excited for the upcoming update that will be releasing also.
Thank you! This is so lovely to hear :) I'm so glad you had a great experience so far with Wait.li, and I'm happy to help wherever possible with the app. Thanks a bunch!!
A great app by a great developer! Subject to your specific business needs there are many ways to use this app. Patrick has been extremely responsive and helpful, it has been an excellent experience working with him. We highly recommend this app!
Excellent app, very easy to use.
I have received some help very quickly after requesting a support.
Thank you so much for the review :) It is much appreciated, and I'm so glad that you are finding great use of Wait.li!