Warnify Pro Warnings
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We are constantly have issues with this app displaying a Prop65 warning for California residents. Most of the time it works, but then all of a sudden it does not work. It is supposed to provide warning if IP address or Shipping Addr is CA. Rating 2 stars because it did NOT trigger when a Prop65 bounty hunter ordered 2 weeks ago. This is a pretty big issue that could cost us six figures in legal fees and settlement. Support is responsive, but we've been back and forth with support for 1+ years already and the performance is still inconsistent.
Thanks for your feedback first of all. Let me describe how it works with your current setup as I can see some misunderstanding here.
The warning should be shown on product or cart page based on physical customer location OR based on the shipping address on the checkout page. You have the warning targeted to California. We've just double checked and see that it works properly in both cases.
Please note however that the attributes and line item properties won't be shown on the order details page if they were added from Shopify checkout. That's because Shopify doesn't accept cart changes from the checkout page. I described this point to your team member in our previous thread.
The reason why the warning was not shown for the customer on earlier stages (e.g. on Add to cart) - his location is outside of California.
In short, the warning was shown on the checkout page for the customer. The attributes are not shown on the order details page (see the reason above).
Please find more details and screenshots in the email thread.
This app really helps inform my customers if they're buying specific products by showing warnings before checking out.
Excellent app. We've received good support from the developer. They are prompt and always helpful.
Reached out to the developer requesting a minor customization to the app. They replied in less than 24 hours, were pleasant, and made the requested changes.
This is an amazing app with many features. Easy to install and set up.
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https://www.avroliner.com
So far, so good. Easy set-up and exactly what I was looking for. No problems or conflicts.
UPDATE---Outstanding immediate support for customization of app. Responded immediately, and just like that customization complete to make a great app better.
Many thanks to developer.
Love this app for what we wanted it to do. It’s saved me tons of time & helped my site run smooth. Thank you
Works great! Makes my "pre-order" process easier without paying for any app! They also have great customer service, replied very quickly and checked the problem and answered with clarity, thank you for a great app! Just another note their customer service is so convenient, they added some code I needed within minutes. Would recommend this app to everyone.
This app is very helpful to us, and it allows us to signify special warnings and requirements for our products so we can help shoppers have the best experience and understand that shipping takes a few weeks. The development team was also extremely helpful with creating a custom solution for us, and they were very quick to respond. We'd recommend this app from Elastic Software.
A great app that integrates automatically with our orders! We love it for customer verification purposes! Great job!