The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
To start with, they can't link Amazon products with existing products. So the products you import from Amazon, you have to change urls and stuff. Which is not that much of a problem, but then. Variations are mixed up all the time, they say they cannot fix it. Annoying.
Now this app adds the same product over and over. Asked support, they don't have a solution.
I'd expect better for an app that costs $15 (yes, it's $10 if you don't use the scheduler which makes the app useless. So $5 hidden cost.)
Besides Nicole, support is not customer friendly as well. They have a good potential in this niche, too bad they ruin it themselves. They had me, but they pushed me to their competitors.
Unfortunately we cannot be all things to all people. Our app does not and will not sync with existing products. Its not how the app works. We have to create the product for the app to be "aware" of it.
We explained this to the shop owner but they were unwilling to accept or understand our limitation.
Whoa! This app was great at first for initially transferring inventory over from Amazon. However - it completely screwed up HOURS and HOURS of work I spent re-writing descriptions, changing images, moving variations to separate listings, titles. Everything it could screw up, it did. This is after I specifically went under the settings section for ByteStand and had carefully selected and saved that it should only update QUANTITY. And that was it. Even though I changed the settings, it still completely effed my site. I will be cancelling my subscription immediately. What a nightmare,
User error - ByteStand is specifically designed to not do anything unless the user requests an action.
Terrible customer service unwilling to be accommodating with a current customer looking to upgrade their account without having to pay an additional one time fee.
1 STOP SOCCER
App did not work. Did not import the listing i wanted it. I asked for customer support and they messed up my website they duplicated most my listing. It took couple days to fix my problems. Miserable company. Becarefull
what are you people doing? I just tried free trial and found your app was not suitable for my use, then uninstalled very soon within 3 days or so. But you guys charged me a full month and I don't know if you will keep charging me every month.
Its Totally Minis
Leaving 1 star because there is no option for a lower rating.
ByteStand needs to have some clear disclaimers as to what it will and will not do.
Here is my experience:
If you do not have the Buy Box, RUN AWAY from this app. Your listings will be imported into Shopify, but the description and title will carry the data from the seller that has the buy box, not your data.
If your description and bullet points are the same, RUN AWAY from this app. If your listings are pulled into Shopify, your description will be doubled.
If you do not want to have to assign tags and collection to all of your data, RUN AWAY from this app.
I am in the process of cleaning up over 2500 products that got pulled into Shopify from ByteStand.
Total waste of $250.00
NOT FREE AND NOT AS SIMPLE AS YOU CLAIM
Does not accept my seller ID for some reason, tried creating new credentials on amazon also, no joy
Pets By Us
$10.00 a month for up 100 SKUs?? ridiculously expensive
1.) Bytestand magically deleted all of my product on Thanksgiving, thank you for destroying my store an ruining my holiday weekend.
Products don't magically get deleted, but somehow they did.
- lost all old page SEO values
- lost all custom written content
- I'd personally like to visit bytestand and stick my foot where it doesn't shine
- investigating lawsuit.
2.) support no where to be found
3.) service violates amazon TOS