ReviewXpo Produkt Bewertungen
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Very Good for Customer reviews
I've been using the ReviewXpo app for the past two days, and I'm really impressed! It's super easy to set up, and the interface is clean and user-friendly. Importing reviews is smooth, and the display on store looks very professional. I especially love the customization options—it lets me match everything to my store’s branding. The support team is also quick to respond and very helpful. Highly recommended for any Shopify store owner looking to boost trust and sales!
It worked well at first, but as I added new products, the reviews from other products were incorrectly assigned to the new ones, which should have had zero reviews. I contacted support, and they requested access to my store and three days to fix the issue. I told them I only had a few hours. They made me wait three hours, only to say they couldn’t fix it and advised me to delete the app. Not only did they never log into my store, but they also requested finance access on top of store access, which I found very suspicious. Luckily, I noticed and unchecked it. I’m now using a different app and have no issues.
Hi,
We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. Your satisfaction is important to us, and we regret that we couldn’t resolve the issue within your preferred timeframe.
About the access request, we only ask for permissions needed to troubleshoot and fix issues, and finance access is never required. We totally understand your concern and appreciate you bringing it up.
We’re constantly working to improve both our app and support, and your feedback helps us do better. If you ever decide to give us another try, we’d love to make things right.
Wishing you all the best with your store!
Naim
Team ReviewXpo
super Kundensupport und bis dato läuft auch alles perfekt
This is literally THE BEST customer support on the market. I had issue with DNS verification for review reminder to customers after purchase and they access to my store by collaboration code and resolved issue personally from their side. I am amazed because nobody is assisting on that level usually you only get instructions what to do but they resolved issue by themselves. I highly recommend this app.
App tut was sie soll. Support war / ist schnell und konstruktiv.
Kleineres Problem wurde gelöst.
I was so surprised with the customer service that ReviewXpo has. Communication was top notch from Sabbir and he did everything that he could to sort out my DNS issue. 11/10 in customer service. Awesome product. Easy to import reviews and send follow up emails.
Sehr gute App. Der Service ist auch super. Meistens wird innerhalb eines Tages eine Lösung geboten
great support and very good App
So far so good. Recommend it!