App Reseñas Prod. ReviewXpo
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (120)
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It worked well at first, but as I added new products, the reviews from other products were incorrectly assigned to the new ones, which should have had zero reviews. I contacted support, and they requested access to my store and three days to fix the issue. I told them I only had a few hours. They made me wait three hours, only to say they couldn’t fix it and advised me to delete the app. Not only did they never log into my store, but they also requested finance access on top of store access, which I found very suspicious. Luckily, I noticed and unchecked it. I’m now using a different app and have no issues.
Hi,
We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. Your satisfaction is important to us, and we regret that we couldn’t resolve the issue within your preferred timeframe.
About the access request, we only ask for permissions needed to troubleshoot and fix issues, and finance access is never required. We totally understand your concern and appreciate you bringing it up.
We’re constantly working to improve both our app and support, and your feedback helps us do better. If you ever decide to give us another try, we’d love to make things right.
Wishing you all the best with your store!
Naim
Team ReviewXpo
Easy to Customize with Great Support!
We just started using ReviewXpo, and it’s been perfect for our store. It’s so easy to adjust the review widget to match our branding and set up how reviews are shown.
Easy to Customize with Great Support!
We just started using ReviewXpo, and it’s been perfect for our store. It’s so easy to adjust the review widget to match our branding and set up how reviews are shown. The option to add photo and video reviews is a big plus too! Highly recommended.
great support and very good App
App tut was sie soll. Support war / ist schnell und konstruktiv.
Kleineres Problem wurde gelöst.
Support team is great! App is user friendly, I had no problems installing and using it. Of course it can always be improved, but for what I needed it works very well.
We just started with our online shop, but customer support at ReviewXpo is next level. We had some issues regarding the presentation of reviews on our product pages and the guys offered help and solved it quickly. They were very professional and correct. We will test the app in the future, as we haven't used it yet for a long time, but we can assure you, that you will be satisfied with the app and customer support.
App has one of the greatest customer service I ever had, quick response and professional approach. I would also like to point how easy is to install and manage it. I found it one of the most user friendly between other alternatives, it also perfectly fit my template design.
it was easy to use , great interface
This is literally THE BEST customer support on the market. I had issue with DNS verification for review reminder to customers after purchase and they access to my store by collaboration code and resolved issue personally from their side. I am amazed because nobody is assisting on that level usually you only get instructions what to do but they resolved issue by themselves. I highly recommend this app.