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Widget Settings not functioning as intended currently on Free plan
Hi there, We're truly sorry for the trouble caused by the widget customization glitch on your storefront. Rest assured, we've fixed the issue and implemented measures to prevent its recurrence.
If you encounter any further issues, please don't hesitate to reach out to us. We've also reached out to you and am happy to continue the conversation with you there.
Thank you.
Sincerely,
Naim, ReviewXpo
app was working a few days ago now it can no longer load. paid for subscription also
Hi there, we sincerely apologize for the inconvenience caused by the temporary loading issue in your store. We have already resolved the problem and have taken additional measures to prevent it from happening again in the future.
If you encounter any further issues, please don't hesitate to reach out to us. I have also personally reached out to you and am happy to continue the conversation with you there.
We hope you will consider giving us another chance. Thank you.
Sincerely,
Naim, ReviewXpo
The app stopped working after 2 days. Could I get some help?
Hey, certainly, I would be happy to assist you. The reviews on your store are now functioning properly. I have sent you a detailed response via the private support ticket.
We sincerely apologize for the inconvenience. Please feel free to let me know if you have any further questions or concerns.
Sincerely,
Naim, ReviewXpo