评论 (92)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 3% 的评分是 2 星
  • 0% 的评分是 1 星
2024年5月29日

I had a great experience with your app and customer support. Really appreciate it!

Type Clothing Co.
美国
3天 人在使用应用
2024年4月25日

Context: Installed the ReviewXpo app to replace the deprecated Product Reviews app which was being shut down.

The installation was easy and the review widgets appeared on the product pages as expected.

However, the CSV import kept failing, even after repeated attempts, including a test import with just three records. This left us without our reviews on the site which is one of our big drivers for conversion rates. Contacted support and got a prompt response. They looked into the issue with me supplying the CSV import file but failed to see what was wrong. So they asked for access to our site (via the Shopify access request mechanism). Once granted, they were able to get the data imported (after a couple of attempts). The reason for the failure is still unknown. The good thing is that they worked hard to get it resolved in a reasonable time frame. My reviews were out of action for about 6 hours but once loaded they presented nicely (better than the previous app) and the clickable link at the top makes it easy for people to see and get to the reviews which is important.

The reason I have given 4 stars is that the end result is good and they were right onto it with fixing the import problem (which is a one off for us of course as people will enter new reviews directly). The ability to get support promptly is a big plus IMHO. Support is one of those things you hardly ever need but when you need it, you need it quickly with good communication channels, which is what I got.

Have not experimented with the other features as of yet so rating is based on initial experience.

CoSkin
新西兰
大约20小时 人在使用应用
2024年5月22日

Fixed my problem super fast, thanks a lot Really appreciate it.

Redd Enterprises
美国
1天 人在使用应用
2024年3月9日

I installed ReviewXpo about two weeks ago and I'm enjoying the app. It is straightforward to use, the interface looks great and the customer service has been very fast and responsive. I highly recommend it.

Jewellery by Toni-Maree
澳大利亚
11天 人在使用应用
2024年1月29日

This app has many additional features that assist me in gathering more reviews from my customers (via email and imports). The process of getting started was straightforward. I received prompt assistance from the support team to help me with any problems I encountered during the process.

Sprouts Boutique
荷兰
4个月 人在使用应用
2024年3月9日

Awesome app! The service is fantastic. Even though I'm using the free plan, they've treated me just as well. Really pleased with the regular updates. Best of luck!

Flex Pods
美国
3天 人在使用应用
2024年3月9日

Great app! Highly recommend it. Rated 5 out of 5 stars.

Dhaka Shop BD
孟加拉国
2个月 人在使用应用
2024年5月4日

This app is awesome! Highly recommend it.

Studio Peabody
美国
12天 人在使用应用
2024年2月26日

Customer service was extremely helpful and exceeded expectations in resolving the issue. Thanks guys!

NestEssentials
美国
大约1个月 人在使用应用
2024年3月27日

It was a great experience with the ReviewXpo product reviews app. They are fast to respond and easy to use. Thank you.

BaileeRoseJewellery
澳大利亚
2天 人在使用应用