App per recensioni ReviewXpo

ReviewXpo is an excellent review app. The style of the widgets is elegant and refined. It adapts well to Shopify themes, although some widgets need to be loaded using code, so it can be a little more complicated although there are guides available. The fact that it can be used directly from PageFly is excellent, even if with limited functionality. Overall it has nothing to envy of much more famous applications. Your customers will be able to fill in their reviews directly in the request email. This feature is excellent and quite unique. The support is very fast and competent. We thank Sabbir who helped us solve some technical problems with great professionalism.

It worked well at first, but as I added new products, the reviews from other products were incorrectly assigned to the new ones, which should have had zero reviews. I contacted support, and they requested access to my store and three days to fix the issue. I told them I only had a few hours. They made me wait three hours, only to say they couldn’t fix it and advised me to delete the app. Not only did they never log into my store, but they also requested finance access on top of store access, which I found very suspicious. Luckily, I noticed and unchecked it. I’m now using a different app and have no issues.

I downloaded this app to give it a try as I received a promo code when I purchased a Shopify theme. The code didn’t work and kept coming back with an error. I reached out to support and the first time it took them 5 days to respond asking what the promo code was I was using, I had already provided this in my support request. Two days now since I replied and still nothing, all I can say is first impressions are stay week clear of this company as they obviously don’t have any interest in customer service.