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I just signed up today and had a few issues with setup. I used the chat option and was able to get everything figured out. The help, communication and tutorials were perfect.
After trying several customization softare, I can clearly say that Inkybay is the absolute best. They thought everything through. The app is completely customizable to suit your shop requirement.
I wanted to fully personalise how the software look on mobile and desktop to suit our brand. The customer support was very quick to answer and made the app look exactly how I wanted. They've been very helpful and available.
I 100 % recommend !
great app and great customer service, always helps you with any inquiry you have and they are available almost every day. 5 stars.
Capability is excellent
And the support staff is even better Highly recommended Before I found this app, I tried dozens of others that did not perform well.
We really appreciate you taking the time to share your experience.
Thanks for inspiring our technical support team and recommending InkyBay - Product personalizer app. Glad to hear that you found this app performing excellent after you tried dozens of apps. Reach out to our 24/7 support team for any kind of adjustments.
Thank you again and may your business grow faster.
Great app with really good support! Does everything you should need a product customizer to do. Excited to start putting in to use.
App is really cool and I like all that it can do. I wish there were more in depth explainer videos available, but once you get used to the tools its really great.
Thank you so much for sharing your experience using the Inkybay product customizer app. It is really great to hear that you loved the features Inkybay offers.
We appreciate your suggestions regarding more in-depth explainer videos.
Not sure if you have already visited our YouTube channel (https://www.youtube.com/user/productsdesigner), where you will find videoes on every feature Inkybay offers and we are adding new videos every week to make your journey smoother with Inkybay. Also, you can check our help doc where everything is explained step by step. (https://www.productsdesigner.com/docs/) we have sent you an email with all the links. Hopefully, it will help. If you need a video tutorial on any topic which is not available, let us know, and we will create that for you.
I have been looking for a customisation app for quite some time, and after coming across Inkybay, it was THE ONE. The Inkybay team has been very supportive and incredible with all my inquiries and helping with solutions to meet my requirements. Will definitely be sticking with this app moving forward.
The best customisation app, they have almost all that I need to build a website based of customised items. The support is prompt and so helpful - the best support Ive experienced from any other plugins I would say. Thank you guys!
First off let me say I'm a newbie to this app. My experience so far has be exceptional Mrs. Rebecca helped me a great deal with setting up predefined templates and adjusting the product personalizer to fit our website. The helpful docs section is awesome for DIY they have awesome video content with step by step guides to help you with the app. Great App and Exceptional customer service.
Thank you for choosing our app and sharing your experience with Inkybay - Product Personalizer. We're thrilled to hear that your experience has been exceptional so far.
We're delighted that Mrs. Rebecca was able to assist you in setting up predefined templates and adjusting the product personalizer to fit your website. Our team is dedicated to providing exceptional customer service, and we're glad to know that we were able to help you.
We're also glad to hear that you found our helpful docs section and video content valuable for DIY purposes. We strive to provide comprehensive resources to assist our users in utilizing the app to its fullest potential.
Thank you for your kind words about our app and customer service. If you have any further questions or need assistance, please don't hesitate to reach out our 24/7 live support team. We're here to support you every step of the way.
I'm coming back to re write my review for this product as its gotten even better! What I wanted to do with my store seems quite complex in the scheme of things, and haven't seen any other stores out there that utilize the Product Designer like I have. So this was a battle at first, but with the help from the Inky Bay team, and Taylor, Steve and Eva, these people have made it possible! Things that weren't possible, they made happen! Even to the extent of writing custom code for certain things I wanted and didn't want to display. The app overall is quite confronting on the back end, but with a bit of time and guidance, it is actually really simple! i love this app, and i really hope that anyone in this space that needs something like this, will at least give it a go! Thanks again for all your help guys, i really appreciate it!