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This app reliably fulfills our needs. Support works via direct authorization on Shopify. Support is always immediately available via the chat function and can handle 99% of queries or changes. This makes working and configuring very easy. Keep it up...!!!!!
Thank you for your raw feedback. We are pleased to know that the app could fulfill your needs. We are also delighted to know that you felt connected to an expert support agent when you reached out for support at InkyBay. If you face any issues with customization or configuration, please feel free to reach out to InkyBay support. We are available around the clock for you.
First time user but, with some help of Noah, which made some changes it works perfectly. for our store, still in free trial mode but, it is looking good and the support is very quick
Thanks for your kind feedback regarding our Shopify product customizer app. We're glad knowing that you got the right support for your best InkyBay experience from Noah, and we believe we're going miles together. Moreover, our support team is always online to guide you, so don't hesitate to reach out to us through live chat.
this app works great for customized products, and the customer service is so fast and good
Thanks so much for your kind remarks, we are beyond thrilled to know that you find InkyBay apps useful for your stores customized products. This is also satisfying to know that you find the customer service fast and well capable to solve your issues. Our support team is active all around the clock so whenever you face any issue feel free to reach us through live chat, email, or schedule a live meeting.
Great service we been using the app for a little over a year wont change!
Thanks for your kind remarks. We're thrilled to know that you are enjoying InkyBay's eCommerce service. Your feedback is a powerful boost to our innovative minds. If you come across any challenges, feel free to contact InkyBay support through live chat, email, or by scheduling a meeting. Our team is active around the clock to support you.
Great App with great , greater Customize Service. They solve nearly every Problem. So i really recommend this app.
Thank you for your kind remarks, we are delighted knowing that you found each InkyBay feature impactful to your business. It is also pleasing to know that the robust customization option we developed could solve your issues and our customer support could help you with solutions needed. Our support team is active around the clock, so when you face any further issue, be reluctant that when you reach them, they will help you solving that.
Paid in Shopify until February, but NO possible to come in now.
Need your help ASAP.
Thanks!
We've only been using this app for a few days, but it was exactly what we've been looking for. We are a print shop and this is PERFECT for our needs. We wish we would of found this sooner. Support has been amazing, with a chat feature to chat with someone right away. Honestly, we have no complaints. Other apps seemed to be more for POD sellers, this is perfect for print shops actually doing the production.
Thank you for your kind words! It's truly overwhelming to know that InkyBay is the perfect partner for your print shop. Your valued remarks inspire us to strive for improvement every day. We understand how frustrating it can be when you don't have the right tools to solve your problems, which is why we continuously seek opportunities to develop and introduce solutions that meet your needs.
We're also delighted to hear that our support engineers were prompt and well-equipped to answer your queries and resolve issues. If you need any assistance at any point on your InkyBay journey, please don't hesitate to reach out. We're always here to help.
Just downloaded this plug in today. So far, I like what I see. Customer service is great.
Customer service has been a great experience. They take care of every problem or request. This app is way better than any other customizer app on Shopify!
Great live service every time i have an issue it is resolved.
Thank you so much for your kind words! We’re thrilled to know that our live support has resolved your issues promptly. Our team is dedicated to offering the best support possible, and your feedback motivates us to keep improving. Be assure that we're here whenever you need us!