Reseñas (277)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
28 de mayo de 2023

Alvin is a rockstar! I had lots of questions and he answered them all along with making so many changes for me. I haven't yet activated the website but so far I highly recommend for their customer service!!

TheCraftpreneur
Estados Unidos
3 meses usando la aplicación
EFOLI, LLC respondió 29 de mayo de 2023

Thank you for taking the time to write a wonderful review regarding InkyBay - Product Personalizer. It's fantastic to know that Alvin was able to answer all of your questions and make numerous changes to meet your specific business needs. Providing excellent customer service is our priority, and we're glad to hear that Alvin exceeded your expectations.
Even though you haven't activated the website yet, we appreciate your recommendation based on our outstanding customer service. We're confident that you'll continue to have a positive business experience as you move forward with InkyBay.
If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to support you 24/7.

13 de noviembre de 2018

This app is fantastic! I went through nine different customization apps- installing each app, learning to use them, trying to make them do what I wanted-- but every app had at least one "deal-breaker" that made me uninstall it. You may think I'm exaggerating, but I'm not. Nine customization apps that you can find here on Shopify. Inkbay's was the tenth, and this powerful app is the only one that allowed me to do everything I needed, and even included a few features that I hadn't thought of, but were great improvements over the way I planned to do things.

The app is not the easiest to understand at first glance, but the Inkbay support team was happy to arrange a Skype call to guide me through and answer all of my questions. Once you get the concept, everything falls into the place, and working with the interface becomes simple.

Inkbay's app allows you to have an incredible number of variations and options to your product, and to view those variations through custom images. Pricing can be adjusted within each individual option and the customer can see price changes dynamically as they make their picks. And the personalization tools are top notch! They include scores of fonts, but you can upload your own. Customers can curve text, resize text, flip text, add drop-shadows, outlines. There's also a simple clip-art gallery (you can add more images to it if you want something fancier) and customers can upload their own images. Just fantastic stuff.

And as hard as it is to believe, the customer service is even better than the app! The gang at Inkbay has completed every request I have made. They completely re-designed the interface to suit my design sensibilities and the style of my site. I sent them what I wanted the interface to look like (a completely new design) and, within a few days, they had the interface looking exactly like what I had sent. This type of custom design work would have cost thousands if I had hired someone to do it. The Inkbay team did it for free. It's obvious that they are committed to top-notch support for their app, and that they hold themselves to a very high standard. I couldn't be happier with them and their app. Can't rate this app highly enough.

Mantra Laser Engraving
Estados Unidos
3 meses usando la aplicación
5 de junio de 2019

I run a print shop and have often struggled finding product mockup generators for my site that include variant selections, that can also help determine discounts & order quantity per variant. That was my problem until I found Inkybay, it does just that and then some.

Inkybay by far outreaches the competition in the print shop space. Very easy to use and little learning curve needed to get this awesome app working for you! Oh yeah, they're support team was very prompt and helpful as well!

MyFullColor - Direct To Garment Printing
Estados Unidos
3 meses usando la aplicación
18 de mayo de 2023

Easy to use and customise for customers, response time is really quick and very helpful service within minutes, highly recommend this app

PTPrints
Australia
3 meses usando la aplicación
EFOLI, LLC respondió 20 de mayo de 2023

Thank you for your wonderful feedback regarding InkyBay - Product Personalizer.
We are really glad to hear that you found the app easy to use and customize for your customers. Also, pleased to know that you got prompt responses from our team. Your words just inspired our team to work more enthusiastically. Reach out to us for any of your adjustments 24/7.
Thanks again for your recommendation and wishing you a successful business ahead.

27 de febrero de 2023

It has everything I need to run my store: Graphic, text, color options, and pretty flexible pricing options for my customers. However, the app does give me a hard time with certain things like theme management but their staff is very helpful and solves almost every problem I encounter.

Custom Logo Embroidery
Estados Unidos
3 meses usando la aplicación
EFOLI, LLC respondió 28 de febrero de 2023

Thank you for your wonderful feedback regarding InkyBay - Product Customizer.
We are happy to know that the app has all the features you need to run your store. Glad to know you liked the flexible pricing options for your personalized products. Do not hesitate to reach out to our 24/7 support team for any of your adjustments.
Thanks again and wishing you a successful business ahead.

6 de mayo de 2019

We recently switched DIY t-shirt apps. We couldn't be more pleased. Initially we were taken aback by the price for upgraded version. But let me tell you. It's MORE than worth it. Their quick responses from the help desk, their willingness to assist and coach you through the process...let's just say you're paying for fantastic service and a great looking, user friendly app. It's worth the $50/mo.

Grade A Tees and More
Estados Unidos
3 meses usando la aplicación
3 de mayo de 2023

The app is beautiful, works seamlessly and the support team is top notch. I was pulling my hair out with a very technical issue. And they fixed it in no time! This is the customizer you've been looking for!

Iron City Printing
Estados Unidos
3 meses usando la aplicación
EFOLI, LLC respondió 4 de mayo de 2023

Thank you for sharing your experience with InkyBay - Product Personalizer. We're thrilled to hear that you find our app beautiful and seamless and that our support team is top-notch. We always try to provide our users with the best possible service, and we're glad that we were able to assist you in solving your technical issue quickly and effectively.
It's always great to hear feedback from satisfied customers, and we appreciate your kind words about the app being the customizer you've been looking for. If you have any further questions or feedback, please don't hesitate to reach out to us. We're always here to help, 24/7!

16 de mayo de 2022

that is a great app! I use many apps before for our customized products. And service is best! recommendation!

Livho
RAE de Hong Kong (China)
3 meses usando la aplicación
26 de marzo de 2021

This app is amazing. This app takes a very complex aspect of business (full customization) and makes it simple for anyone to use. On top of that, the support team is insane. They have answered every question I have had promptly and accurately. They even provided video tutorials for my specific needs. If you are interested in product customization, look no further. This app is worth every penny!

JerseyBird
Estados Unidos
3 meses usando la aplicación
28 de junio de 2020

Excellent customer support. I used this app for my online store and I like the way it functions. Thanks, Rashed for solving my issue quickly!!!

912Graphics
Estados Unidos
3 meses usando la aplicación
EFOLI, LLC respondió 29 de junio de 2020

Thank you so much for writing such nice feedback. We are happy to know you found our customer support excellent and we succeeded in helping you solve your issues quickly. It’s also a matter of great pleasure for us knowing Inkybay functions perfectly for your online store as you desired. We are always here for you if you require any further assistance.