Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
1 de julio de 2023

First off let me say I'm a newbie to this app. My experience so far has be exceptional Mrs. Rebecca helped me a great deal with setting up predefined templates and adjusting the product personalizer to fit our website. The helpful docs section is awesome for DIY they have awesome video content with step by step guides to help you with the app. Great App and Exceptional customer service.

Cuztom Life Printing
Estados Unidos
8 meses usando la aplicación
EFOLI, LLC respondió 4 de julio de 2023

Thank you for choosing our app and sharing your experience with Inkybay - Product Personalizer. We're thrilled to hear that your experience has been exceptional so far.

We're delighted that Mrs. Rebecca was able to assist you in setting up predefined templates and adjusting the product personalizer to fit your website. Our team is dedicated to providing exceptional customer service, and we're glad to know that we were able to help you.

We're also glad to hear that you found our helpful docs section and video content valuable for DIY purposes. We strive to provide comprehensive resources to assist our users in utilizing the app to its fullest potential.

Thank you for your kind words about our app and customer service. If you have any further questions or need assistance, please don't hesitate to reach out our 24/7 live support team. We're here to support you every step of the way.

22 de junio de 2023

Just started using the app. The customer service is excellent. Looking forward to getting it all set up and can provide more feedback then.

Style Circle Embroidery
Estados Unidos
12 meses usando la aplicación
EFOLI, LLC respondió 23 de junio de 2023

Thank you so much for your kind words and positive feedback.
We are thrilled to hear that you are happy with our customer service. Our 24/7 tech support team is here to help you every step of the way and make your experience as seamless as possible. Reach out to our team for any of your further adjustments.
Thanks again and wishing you a successful business ahead.

16 de julio de 2023

Good people been using them for years. Their tech support is pretty nice and they respond relatively quick!

LA Revival Apparel
Estados Unidos
Más de 2 años usando la aplicación
EFOLI, LLC respondió 18 de julio de 2023

Thank you for taking the time to write a review regarding InkyBay - Product Personalizer.
It's our pleasure to have you as our valuable merchants for the last 3 years! We are happy to provide support as quick as possible, whenever you need.
We are glad to know you've had a positive experience with our tech support team.
We appreciate your kind words regarding our support team. If you ever have any further questions or need any additional assistance, please don't hesitate to reach out. We are here to help 24/7.

22 de junio de 2023

I am just starting out using this APP. I have gone through several others trying to figure everything out. This is the first one with real support, great guides, and ease of use.

36 Design House
Estados Unidos
4 meses usando la aplicación
EFOLI, LLC respondió 23 de junio de 2023

Thank you for taking the time to write the review regarding InkyBay - Product Personalizer. We're thrilled to have you as a new user of our app! Thank you for choosing us and giving us the opportunity to assist you.
We understand that starting out with a new app can sometimes be tricky, and we're glad to hear that our support guides and ease of use have made a positive impression on you. Providing real support and comprehensive guides is really important to us. We always try to provide useful resources through our app that allow users to achieve their business goals. Hopefully, your journey with InkyBay will be great.
Thank you for choosing us. If you have any further questions or queries, please don't hesitate to reach out. We're here to ensure your continued success with our app 24/7.

4 de junio de 2023

great app and great customer service, always helps you with any inquiry you have and they are available almost every day. 5 stars.

Caseqlo
Estados Unidos
10 meses usando la aplicación
1 de enero de 2024

Excellent APP

Katsukamico
Estados Unidos
16 días usando la aplicación
8 de junio de 2023

Excellent customer service. They are always willing to assist and get any errors fixed quickly! The app has been very helpful to our business. Thanks again!

MJ Supply
Estados Unidos
7 meses usando la aplicación
EFOLI, LLC respondió 11 de junio de 2023

Thank you for your kind words and positive review of our app, Inkybay - Product Personalizer! We're thrilled to hear you've experienced excellent customer service from our team. We take pride in our willingness to assist and resolve any errors quickly. We're delighted that Inkybay has been helpful to your business. Your satisfaction means a lot to us. Thank you once again! We're here to help 24/7

29 de mayo de 2023

Love this app! Great customer service! As someone who is not tech savvy, I worked with Hector who was patient enough to walk me through the process and help me set up my shop. Highly recommended.

Mercy Prints
Estados Unidos
2 meses usando la aplicación
EFOLI, LLC respondió 31 de mayo de 2023

Thank you for your wonderful review regarding InkyBay - Product Personalizer. We're thrilled to hear that you love both our app and customer service.
It's wonderful to know that Hector provided you with excellent assistance and was patient in guiding you through the setup process of your shop. We believe everyone should be able to use technology, regardless of their level of technical knowledge. So being tech-savvy is not mandatory!

28 de mayo de 2023

Alvin is a rockstar! I had lots of questions and he answered them all along with making so many changes for me. I haven't yet activated the website but so far I highly recommend for their customer service!!

TheCraftpreneur
Estados Unidos
3 meses usando la aplicación
EFOLI, LLC respondió 29 de mayo de 2023

Thank you for taking the time to write a wonderful review regarding InkyBay - Product Personalizer. It's fantastic to know that Alvin was able to answer all of your questions and make numerous changes to meet your specific business needs. Providing excellent customer service is our priority, and we're glad to hear that Alvin exceeded your expectations.
Even though you haven't activated the website yet, we appreciate your recommendation based on our outstanding customer service. We're confident that you'll continue to have a positive business experience as you move forward with InkyBay.
If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to support you 24/7.

13 de noviembre de 2023

Great Support and so fast. We´re new with Inkybay and have a lot of questions. Every question is answered and taken seriously

Bavariastore - Drucksaal
Alemania
17 días usando la aplicación
EFOLI, LLC respondió 15 de noviembre de 2023

Thank you for sharing your positive experience! We're thrilled to hear that you've had a great support experience with Inkybay. Welcoming new users is a priority for us, and we're glad that your questions have been answered promptly and with the attention they deserve.
If you have any more questions, need assistance, or have further feedback to share, please don't hesitate to reach out. We're here to help and ensure that your journey with Inkybay continues to be smooth and enjoyable. Welcome aboard, and thank you for choosing Inkybay!