Avis (296)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
15 janvier 2020

Many options to customize products and great customer service! Helped me a lot as I am not used to coding. InkyBay also has a lot of tutorial videos on youtube, which makes it more easy to start off with.

UrbanPrintings
Belgique
5 mois d’utilisation de l’application
ParseLab, LLC a répondu 15 janvier 2020

Thank you so much for spending time to provide your precious feedback and Five Star rating. We really appreciate your kind words. This is our sole purpose to satisfy our customers. We are beyond happy to know that we have succeeded in helping you solve the issues you were facing; to meet your expectations and give you the best customer experience, we are always here to assist you in every possible way. We are lucky to be a part of your journey.

16 mai 2021

Good App & good Support, Thanks Inkybay. I believe that I will increase sales and strengthen my brand when using this products.

INFINI.Tee
Viêt Nam
4 mois d’utilisation de l’application
ParseLab, LLC a répondu 17 mai 2021

Thank you for using Inkybay and your wonderful review.
We hope that it will increase your sales by allowing customers to personalize their own products. Glad to know you liked our app and support.

26 avril 2021

nice APP, nice team. I regret not having used it earlier. I have just used it for a few days and it is satisfactory. If there is anything that can be improved, I will raise it to their team

fundesignfun
Chine
4 mois d’utilisation de l’application
ParseLab, LLC a répondu 1 mai 2021

Thank you for using Inkybay and your wonderful review. Hope you will enjoy our service and grow your business.

22 juin 2023

I am just starting out using this APP. I have gone through several others trying to figure everything out. This is the first one with real support, great guides, and ease of use.

36 Design House
États-Unis
4 mois d’utilisation de l’application
ParseLab, LLC a répondu 23 juin 2023

Thank you for taking the time to write the review regarding InkyBay - Product Personalizer. We're thrilled to have you as a new user of our app! Thank you for choosing us and giving us the opportunity to assist you.
We understand that starting out with a new app can sometimes be tricky, and we're glad to hear that our support guides and ease of use have made a positive impression on you. Providing real support and comprehensive guides is really important to us. We always try to provide useful resources through our app that allow users to achieve their business goals. Hopefully, your journey with InkyBay will be great.
Thank you for choosing us. If you have any further questions or queries, please don't hesitate to reach out. We're here to ensure your continued success with our app 24/7.

24 janvier 2018

Amazing product that has more features than most of the other customiser apps on the market. Customer support is also exceptional.

Mobiflux
Australie
4 mois d’utilisation de l’application
4 avril 2023

This guys are awesome they are helping and coordinating really well. They don't give up and make new features for you to cover your needs. It is the company I was looking for this banner and sticker design tools. Thank you.

bannerprint.shop
États-Unis
4 mois d’utilisation de l’application
ParseLab, LLC a répondu 6 avril 2023

Thank you for sharing your kind words regarding InkyBay - Product Personalizer. It is great to know you found us helpful and responsive to your needs. We are committed to continually improving and adding new business-centric features to ensure our clients can access the best design tools available.
It is also pleasing to know our tool has successfully met the business expectations of your banner and sticker design company. Wishing you a successful business ahead. If you need further assistance, feel free to contact us anytime. Our tech support team is available here 24/7.

17 mai 2023

Awesome app! The customer service chat cannot be beat, period! They are always there to help! Highly recommend

DTFDFW
États-Unis
4 mois d’utilisation de l’application
ParseLab, LLC a répondu 20 mai 2023

Thank you so much for your incredible review of Inkybay - Product Personalizer! We are thrilled to hear that you find our app awesome and that you had a fantastic experience with our customer service chat.

We take great pride in providing exceptional customer service, and it's rewarding to know that our team was always available to assist you and provide the help you needed. Your recommendation means the world to us, and we truly appreciate your support.

If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.

Thank you for choosing Inkybay - Product Personalizer and for being such a valued customer.

15 juillet 2022

great customer service! quick! the person was friendly and knowledgeable. great app overall! I will defiantly recommend!

All the signs you need
États-Unis
4 mois d’utilisation de l’application
7 août 2018

I highly recommend InkyBay and I'll tell you why.... I've wasted a lot of time with FOUR other APPS that cannot product the dedicated service the technical team at InkyBay provides. Installation is fast. Support is LIVE during their business hours and ANSWERS are immediate! With other APPS, my requests were ignored, unanswered and left my theme in a mess when uninstalling. I've been in business over 35 years and online for 25 of that time. I'm telling you that InkyBay is where you need to be as a Shopify owner selling products for customizing. They are there EVERY STEP of the way with you as you learn and their 14 day trial period is much more than enough time, adequately, for you to learn the Dashboard and what's expected. I plan on carrying them with me as I grow.

The App does what it says it will do AND MORE. It's JUST what I was looking for and I wish I had found them much sooner!

Urban Stitch Press
États-Unis
4 mois d’utilisation de l’application
13 novembre 2020

Still waiting on "customer service" for an explanation as to why they are still charging me for the app after I had deleted it from my shopify store.

Wally's Tshirt Shop
États-Unis
4 mois d’utilisation de l’application
ParseLab, LLC a répondu 16 novembre 2020

Thank you for your comment. Our team already approved the refund request and the Shopify team issue a refund to your account.
The issue was, the charge was generated before you uninstalled the app and Shopify (we are using Shopify billing API) charged the pending amount on your account billing cycle date (the date was a later date of your uninstallation).