Avis (173)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
8 novembre 2023

This app is fantastic! The live support is beyond great! They are always available and everyone I've chatted with is very knowledgeable and helpful!

Atomic Disc
États-Unis
Plus de 3 ans d’utilisation de l’application
Modifié le 1 juin 2023

Ich schreibe die Review auf deutsch, da wir einen Shop in Deutschland betreiben -> print21.de. Die App funktioniert zusammen mit Shopify reibungslos. Die Konfiguration ist einfach, mit etwas HTML Kenntnissen lässt sich das Design individuell anpassen. Eine deutsche Sprachdatei ist auch vorhanden, die sich anpassen lässt. Wenn man Fragen hat, bekommt man beim Support schnelle Hilfe direkt über den Chat oder per E-Mail. Zusammenfassend gesagt, gibt es nichts zu beanstanden. Ich kann den Designer auf jeden Fall empfehlen.

Mein Update nach dem wir die App seit 3 Jahren im Einsatz haben. Der Support ist nach wie vor extrem gut, die App funktioniert reibungslos, es wurde viel verbessert und optimiert. Ich kann diese App immer noch empfehlen.

PRINT21
Allemagne
Plus de 3 ans d’utilisation de l’application
ParseLab, LLC a répondu 25 février 2020

Thank you for taking your precious time to provide us with a Five Star rating and overwhelming feedback. We are beyond happy to know that we have succeeded in giving you your required assistance, and how you have loved Inkybay’s features and support. Once again, we sincerely appreciate your inspiring words. We are always here to provide our clients with the best support possible and help them meet their business targets and thrive. We consider ourselves fortunate to be a part of your journey.

17 novembre 2021

We have been using the app for a couple of years, and it works great. It's beneficial if you are in the custom apparel business. The team is incredible if you need any adjustments.

capcityink
États-Unis
Environ 3 ans d’utilisation de l’application
ParseLab, LLC a répondu 18 novembre 2021

We are beyond happy to have you with us for over 3+ years and glad to see Inkybay helps your custom apparel business for this long time. Thank you so much for leaving your review regarding our app and support. Hope we can continue our business relationship for many more years by providing our best support to grow your business.

16 juillet 2023

Good people been using them for years. Their tech support is pretty nice and they respond relatively quick!

LA Revival Apparel
États-Unis
Plus de 2 ans d’utilisation de l’application
ParseLab, LLC a répondu 18 juillet 2023

Thank you for taking the time to write a review regarding InkyBay - Product Personalizer.
It's our pleasure to have you as our valuable merchants for the last 3 years! We are happy to provide support as quick as possible, whenever you need.
We are glad to know you've had a positive experience with our tech support team.
We appreciate your kind words regarding our support team. If you ever have any further questions or need any additional assistance, please don't hesitate to reach out. We are here to help 24/7.

14 octobre 2021

We use the app to create customizable products and it works really well. The best thing about Inkybay Product Customizer is the tech support. They get the issue resolved quickly. Quality company.

Meridian Student Planners
États-Unis
Plus de 2 ans d’utilisation de l’application
10 juillet 2020

This app works very well. I worked for 2 years and spent $20K developing a HTML5 personalization app for our old Magneto site. What a pain.
We moved to Shopify 2 months ago and had worked on a different app called customify. Luckily we found Inkybay in time. This app is mature, feature rich and intuitive. It handles pricing rules, multi side printing etc very nicely. Six years of looking for an affordable and professional custom app and we found it!
The support has been exceptional.

Heartwood
États-Unis
Plus de 2 ans d’utilisation de l’application
ParseLab, LLC a répondu 11 juillet 2020

Thank you very much for writing such wonderful feedback. We are truly happy to know that Inkybay relieved your 2 years-long pain and helpful for your personalized product business. Glad to know you found Inkybay is mature, enriched with features for product personalization business.
We closely work with merchants for a long time to add new features and in-depth pricing for any type of custom product.
Thinking about all kinds of start-ups to established merchants, we made it an affordable custom app for every business. And our support team is working hard to help the businesses run smoothly. Thank you once again for your feedback and the Five Star rating. We are here to help you anytime if any further assistance is required. We wish you all the best in your business.

2 octobre 2023

We've been using InkBay for a couple of years now and it just works. Experimented with some other product customizers, but they just don't have the full set of features that InkBay provides.

Customer service is also lighting fast. Only used the chat, but they respond within minutes and stay actively engaged until the problem is solved and it never takes them long to solve!

Flexdex Skateboards
États-Unis
Environ 2 ans d’utilisation de l’application
ParseLab, LLC a répondu 4 octobre 2023

Thank you for your valuable feedback! We greatly appreciate your continued trust in Inkybay for the past couple of years.
We're thrilled to hear that Inkybay has consistently met your needs and outperformed other product customizers with its comprehensive set of features. Your satisfaction drives us to continue enhancing our app to ensure it remains your go-to solution.
It's fantastic to know that you've had such a positive experience with our customer service team. Our commitment to providing fast and effective support is unwavering, and we're pleased to hear that you've had speedy resolutions via our chat service.
Your feedback and support mean the world to us, and we look forward to serving you for many more years. If you ever have more feedback, questions, or suggestions, please don't hesitate to reach out. We're here 24/7 to assist you in any way we can.
Thank you for being a valued member of the Inkybay community!

Modifié le 15 juillet 2022

This app will be used to set the tone of our services. Without this app Build-A-Bonnet couldn't be. The experience and assistance from beginning until now has been magnificent and we truly believe it will remain. The support staff has been beyond helpful. They've addressed any and every concern and request within 24 hours. I am truly amazed and at a lost for words. We read prior reviews, but I feel one has yet to exaggerate the amazing service, support, and pluggin as a whole. Thank you all at Inkybay/Product Customizer for everything. We look forward to a lifetime relationship. Build-A-Bonnet Team
www.buildabonnet.com

Build-A-Bonnet
États-Unis
Presque 2 ans d’utilisation de l’application
10 juin 2024

Pretty robust platform with an amazing support team that can quickly help you to find what you're looking for and modify the app if need be

BRINY
États-Unis
Plus d'un an d’utilisation de l’application
ParseLab, LLC a répondu 13 juin 2024

Thank you for your feedback! We're glad to hear that you find Inkybay to be a robust platform for selling your customized products and that our support team has been quick to assist you in finding what you need and modifying the app as necessary.
If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!

31 janvier 2022

I love this app. It has so many features. Take a little bit to understand the format but once you do it is a very powerful tool and it is priced well for all the features it has. Customer service has been great at getting me setup. Been using it for a year and love it.

YouthSportsJerseys.com
États-Unis
Plus d'un an d’utilisation de l’application