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Great customer service. The dynamic pricing function is awesome, the price changes automatically according to the size of the graphics
Thank you for your wonderful feedback. It’s a matter of joy for us knowing you liked our customer service. We try our best to help our merchants whenever they require assistance. We are also glad to know that you found the live dynamic pricing generation feature in favor of your business.
We wish you all the best with your business.
It's a little bit complex but really powerful! and the customer service is fast and great!!! online chat at anytime and solve my problem fast. yet it offers 45 days free trial for adavance plan which gives you enough time to setup your products
Thank you for taking the time to provide us your feedback. We are truly glad to know you found Inkybay is powerful and our live chat support helps to solve your problems fast. It's great to know that you found our extended 45 days free trial (during COVID-19) helps to setup your produts and stores.
Thank you once again for beign with Inkyaby. We wish you all the best with your business.
I reached out with some technical questions, and they provided feedback within 5 minutes that helped me resolve my questions. I highly recommend their app, and their customer service is excellent!
Thank you for reaching out with your technical questions! We're thrilled to hear that our team at Inkybay - Product Personalizer provided feedback within 5 minutes and helped you resolve your queries. We appreciate your high recommendation for our app and are delighted that our customer service has met your expectations. We're here to help 24/7, so feel free to reach out if you need any further assistance. Thank you again for choosing Inkybay - Product Personalizer!
Very Reliable and when you need customer service they are extremely responsive and show step by step how to update and fix your problems.
It is an excellent app and very supportive team. Always ready for help. I will highly recommend this app.
Using this app and I really rate it highly, the help is really good and quick when you need it. Definitely recommend
This is definitely the best app for product customizing and printing solutions. This is the only app that really allows you to change the settings and editor so that it works exactly as you want and it suits your product/customers. We found some small things that we can't change ourself, customer service trough the live chat was really helpfull and the made the changes for us within minutes. Thank you!!
Thanks for your great review regarding InkyBay - product customizer.
We appreciate you taking the time to share your experiences and considering InkyBay the best app for product customizing and printing solutions. Also pleased to hear that you found InkyBay the only app that really allows changing the settings and editor and works exactly as you want. Glad to know that our tech support team through the live chat recognized your small issue and solved it within minutes. We have a dedicated 24/7 tech support team. Reach out to our team for any of your further adjustments.
Thank you again and wishing you a successful business ahead.
I ran into a small glitch and contacted support they were very helpful in fixing the problem. My customers are enjoing making thier own shirts.
This app helps a lot with designing. It's in-depth, and I love how you can customize the CSS on a lot of it for a personalized look. The live chat support helps SO much too. If you need them to teach you something, they show screenshots of where/what they did. All-in-all, great program and service. We're sticking with this one :)
At the risk of sounding too much like other reviews, I have to say we echo much of what has been said already. We have really enjoyed using this app. We have tried many design studios, including much more expensive ones that don't function nearly as responsively as this one. Customer service has been quick to respond to our questions and special requests. Tutorials for every section are readily available within the app, making setup fairly easy.
The studio loads quickly, scales perfectly on mobile, and is deeply customizable. The interface appears simple, but is surprisingly deep and complex - the app can be used for a variety of items and has some products pre-loaded as well. It's difficult to explain how deep this app really is - it can definitely keep up with the other guys on the market. Loading custom products is easy, as well as assigning various prices based on sizes, colors, printing methods, or whatever you choose.
Rashed has been awesome at providing clear, easy to understand solutions to any issues we had. Photos/Videos are provided for any changes we need to make on our end, while other customization requests have been honored surprisingly quick. We work in a very complex market (screen printing and embroidery) and it can be difficult to price all the different scenarios our customers can choose from. Inkybay however has met our needs and we haven't even used it to it's full potential (for example: creating art designs and adding more custom graphics). We look forward to continuing to use this app and are very happy with it.