리뷰 (304)

전체 평점
4.9
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 5월 9일

Customer service has been great so far. Very fast to respond. The app does take some time to learn but has a wide variety of options to customize products.

National Name Badge
미국
앱 사용 기간 3개월
2024년 7월 16일

This is indeed an amazing app.
It meets all my needs!
Also the support team is super helpful, help me fix all my issues promptly!!!

Wowtechpromos
중국
앱 사용 기간 대략 2시간
2024년 5월 14일에 편집됨

Edited 1 star back to 5 stars. I was able to talk to their tech team lead, and our concerns were addressed instantly. Their tech team apologized and properly explained that there was a small misunderstanding with their support team.

Edited our review from 5 to 1 star. You're charging for a simple customization on the product page. They are insisting on a custom charge on simple customization, aligning the dropdown menus, upload buttons on the product options.

The support staff provided exceptional service, demonstrating their commitment to customer satisfaction from pre-sale inquiries to post-installation support. Despite encountering minor difficulties during app installation and initial usage, the support team promptly addressed and resolved issues through guided video tutorials. Furthermore, they proactively communicated any missing functionalities or features to their development team for future updates. The app offers extensive capabilities, including the ability to handle setup charges per color and side, calculate run charges per print color, adjust prices based on product sizes, and provide quantity discounts. Its comprehensive features set it apart from other similar apps on the market.

Artees
미국
앱 사용 기간 3개월
2024년 6월 20일

Very helpful customer service

Viyana was able to solve all my problems in a timely manner!

Big Dogs
미국
앱 사용 기간 7일
2024년 6월 26일

J'amais été aussi bien servie sur un soutien service et donne vraiment le gout d'utiliser leur plateforme qui est génial meme rajouter un bouton devis c'Est tellement apprécier je recommande se plugin qui est super bien fait et le soutien techniques est juste woow

Impression J'en ai plein ma tasse
캐나다
앱 사용 기간 대략 1개월
2024년 5월 26일

Customer service is fantastic. Answered me within 5 seconds on a Sunday night. I didn't end up using the product because it didn't fit our needs but I was able to figure this out within 5 minutes of talking with their customer service because of how fast they were. Too bad! If this works for you you'll love the customer service.

DezLin
미국
앱 사용 기간 대략 10시간
2024년 2월 16일

The best thing about this app is the support. Always an immediate solution. Always available immediately. Incredibly valuable. No problem remains unsolved. Only recommended

little heddie
독일
앱 사용 기간 1년 초과
답글 ParseLab, LLC개 2024년 2월 18일

Thank you for your glowing review about Inkybay - Product Customizer! We're thrilled to hear that you find the support provided by the team to be exceptional. Providing immediate solutions and being readily available to assist our users is our top priority.

It's incredibly rewarding to know that we've been able to provide you with valuable assistance and ensure that no problem remains unsolved. Your recommendation means a lot to us, and we're committed to providing you with the best support possible.

If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing InkyBay!

2024년 2월 29일

This is a great app with many customization options. If you need help or have questions, their customer service is quick to answer back and help.

My Custom Vibes
미국
앱 사용 기간 7개월
2024년 5월 15일

I recently reached out to the Inkybay Support Team for assistance, and I must say, the experience was top-notch. The team was prompt, knowledgeable, and incredibly helpful.

DIGITAL PRINT FACTORY
미국
앱 사용 기간 6개월
2024년 1월 30일

I use this for my custom clothing design business and it is the best app I've found for this kind of website. It has many personalization options for the customer and many preferences and settings for the business. The volume discount is very useful for bulk orders.

TEXTILE
미국
앱 사용 기간 3개월
답글 ParseLab, LLC개 2024년 2월 1일

Thank you for sharing your positive experience! We're thrilled to hear that Inkybay is the best app you've found for your custom clothing design business. It's great to know that our platform offers a variety of personalization options for your customers and provides flexible preferences and settings for your business needs.
We're especially pleased that you find the volume discount feature helpful for managing bulk orders. If you ever have more feedback, suggestions, or if there's anything else we can assist you with, please feel free to reach out. We're here to support your custom clothing design business, and we appreciate your trust in Inkybay!