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Customer service is fantastic. Answered me within 5 seconds on a Sunday night. I didn't end up using the product because it didn't fit our needs but I was able to figure this out within 5 minutes of talking with their customer service because of how fast they were. Too bad! If this works for you you'll love the customer service.
This guys are awesome they are helping and coordinating really well. They don't give up and make new features for you to cover your needs. It is the company I was looking for this banner and sticker design tools. Thank you.
Thank you for sharing your kind words regarding InkyBay - Product Personalizer. It is great to know you found us helpful and responsive to your needs. We are committed to continually improving and adding new business-centric features to ensure our clients can access the best design tools available.
It is also pleasing to know our tool has successfully met the business expectations of your banner and sticker design company. Wishing you a successful business ahead. If you need further assistance, feel free to contact us anytime. Our tech support team is available here 24/7.
Awesome app! The customer service chat cannot be beat, period! They are always there to help! Highly recommend
Thank you so much for your incredible review of Inkybay - Product Personalizer! We are thrilled to hear that you find our app awesome and that you had a fantastic experience with our customer service chat.
We take great pride in providing exceptional customer service, and it's rewarding to know that our team was always available to assist you and provide the help you needed. Your recommendation means the world to us, and we truly appreciate your support.
If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.
Thank you for choosing Inkybay - Product Personalizer and for being such a valued customer.
great customer service! quick! the person was friendly and knowledgeable. great app overall! I will defiantly recommend!
I highly recommend InkyBay and I'll tell you why.... I've wasted a lot of time with FOUR other APPS that cannot product the dedicated service the technical team at InkyBay provides. Installation is fast. Support is LIVE during their business hours and ANSWERS are immediate! With other APPS, my requests were ignored, unanswered and left my theme in a mess when uninstalling. I've been in business over 35 years and online for 25 of that time. I'm telling you that InkyBay is where you need to be as a Shopify owner selling products for customizing. They are there EVERY STEP of the way with you as you learn and their 14 day trial period is much more than enough time, adequately, for you to learn the Dashboard and what's expected. I plan on carrying them with me as I grow.
The App does what it says it will do AND MORE. It's JUST what I was looking for and I wish I had found them much sooner!
App semplice e assistenza sempre disponibile per aiutare. Ottima applicazione.
Grazie per il tuo feedback positivo! Siamo entusiasti di sapere che trovi Inkybay un'applicazione semplice ma eccellente per le tue esigenze. Fornire strumenti facili da usare e un supporto affidabile è importante per noi e siamo lieti che tu abbia avuto un'esperienza positiva con entrambi.
Se hai ulteriori feedback o se c'è qualcos'altro con cui possiamo aiutarti, non esitare a contattarci. Siamo qui per aiutare e apprezzare il tuo supporto a Inkybay!
Still waiting on "customer service" for an explanation as to why they are still charging me for the app after I had deleted it from my shopify store.
Thank you for your comment. Our team already approved the refund request and the Shopify team issue a refund to your account.
The issue was, the charge was generated before you uninstalled the app and Shopify (we are using Shopify billing API) charged the pending amount on your account billing cycle date (the date was a later date of your uninstallation).
this app is very useful, I was looking through tones of apps and just did not really like what I had seen, I found this app on another website and added it to mine, there was some changes I needed to make so I sent the help team a message (they took 2 seconds to get back to me). thye made the changes in 48hrs and I loved it
Thank you for sharing your positive experience! We're delighted to hear that you find the Inkybay - Product personalizer app very useful. It's fantastic that you discovered us while exploring various options and that our app stood out for you.
We're especially pleased that our help team was able to assist you promptly and efficiently. Your satisfaction is important to us, and we're committed to providing quick and effective support to make your experience with Inkybay - Product Personalizer as seamless as possible.
If you have any more questions, or if there's anything else we can assist you with, please feel free to reach out. We're here to help, and we appreciate you choosing Inkybay for your customization needs!
I'm pleased by the helpfulness J. Alam provided me regarding special customizations and such.
The support is incredible, I tried Customify and you guys treated me much better.
App features are wonderful, so complete we even had to request disabling some hahaha
We are so happy that this app provided us with the solution we needed.
Wow, such an incredible review! Thank you for taking the time to share your thoughts. We always try to go for the extra mile for your business. We are glad that you loved Inkybay’s features and our support. We really appreciate your cooperation and are really lucky to be in your journey.
Best wishes.
Inkybay Team
The support from Rashed and the team is great. The live chat is really a big asset to the app. Tickets are always solved perfectly. For custom products I really recommend this app. Greetings Zelfashion.nl