Omtaler (301)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 94 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
13. november 2020

Still waiting on "customer service" for an explanation as to why they are still charging me for the app after I had deleted it from my shopify store.

Wally's Tshirt Shop
USA
4 måneder bruker appen
ParseLab, LLC svarte 16. november 2020

Thank you for your comment. Our team already approved the refund request and the Shopify team issue a refund to your account.
The issue was, the charge was generated before you uninstalled the app and Shopify (we are using Shopify billing API) charged the pending amount on your account billing cycle date (the date was a later date of your uninstallation).

5. november 2019

I'm pleased by the helpfulness J. Alam provided me regarding special customizations and such.
The support is incredible, I tried Customify and you guys treated me much better.
App features are wonderful, so complete we even had to request disabling some hahaha

We are so happy that this app provided us with the solution we needed.

PrintCase
Brasil
4 måneder bruker appen
ParseLab, LLC svarte 6. november 2019

Wow, such an incredible review! Thank you for taking the time to share your thoughts. We always try to go for the extra mile for your business. We are glad that you loved Inkybay’s features and our support. We really appreciate your cooperation and are really lucky to be in your journey.
Best wishes.
Inkybay Team

7. august 2019

The support from Rashed and the team is great. The live chat is really a big asset to the app. Tickets are always solved perfectly. For custom products I really recommend this app. Greetings Zelfashion.nl

Zelfashion
Belgia
4 måneder bruker appen
8. september 2022

Awesome tech support! They addressed my questions and also gave me options on how to address the issues that I was facing during product entry.

Deliverics
USA
4 måneder bruker appen
ParseLab, LLC svarte 9. september 2022

Thank you for reviewing InkyBay - Product Personalizer and our services. Your words encouraged our tech support team to provide the best services to awesome merchants like you. Glad to hear that our support team promptly responded and solved your issues. Thank you again and don't hesitate to contact our 24/7 tech support team if need any help for the continuous growth of your custom product selling business.

27. mars 2019

I've researched mostly all of the current customization type of apps offered within Shopify and don't waste your time with the other apps, try this one out, it will impress. It's perfect for any sort of customizations you want to add to your product.

Teeporium
Canada
4 måneder bruker appen
20. desember 2020

The app is very versatile, intuitive, well organised and quite useful for design your own products. The support that inkybay provide is effective and relatively fast. We highly recommend to try this app in your store.

ImagikStudio
Colombia
4 måneder bruker appen
ParseLab, LLC svarte 22. desember 2020

Thank you so much for writing such a thoughtful review. We are truly glad to know you liked Inkybay for your customized products and our team was able to provide you effective support. Thank you once again for choosing Inkybay and recommending the app to other Shopify merchants.
We wish you all the best with your business...

13. november 2018

This app is fantastic! I went through nine different customization apps- installing each app, learning to use them, trying to make them do what I wanted-- but every app had at least one "deal-breaker" that made me uninstall it. You may think I'm exaggerating, but I'm not. Nine customization apps that you can find here on Shopify. Inkbay's was the tenth, and this powerful app is the only one that allowed me to do everything I needed, and even included a few features that I hadn't thought of, but were great improvements over the way I planned to do things.

The app is not the easiest to understand at first glance, but the Inkbay support team was happy to arrange a Skype call to guide me through and answer all of my questions. Once you get the concept, everything falls into the place, and working with the interface becomes simple.

Inkbay's app allows you to have an incredible number of variations and options to your product, and to view those variations through custom images. Pricing can be adjusted within each individual option and the customer can see price changes dynamically as they make their picks. And the personalization tools are top notch! They include scores of fonts, but you can upload your own. Customers can curve text, resize text, flip text, add drop-shadows, outlines. There's also a simple clip-art gallery (you can add more images to it if you want something fancier) and customers can upload their own images. Just fantastic stuff.

And as hard as it is to believe, the customer service is even better than the app! The gang at Inkbay has completed every request I have made. They completely re-designed the interface to suit my design sensibilities and the style of my site. I sent them what I wanted the interface to look like (a completely new design) and, within a few days, they had the interface looking exactly like what I had sent. This type of custom design work would have cost thousands if I had hired someone to do it. The Inkbay team did it for free. It's obvious that they are committed to top-notch support for their app, and that they hold themselves to a very high standard. I couldn't be happier with them and their app. Can't rate this app highly enough.

Mantra Laser Engraving
USA
3 måneder bruker appen
5. juni 2019

I run a print shop and have often struggled finding product mockup generators for my site that include variant selections, that can also help determine discounts & order quantity per variant. That was my problem until I found Inkybay, it does just that and then some.

Inkybay by far outreaches the competition in the print shop space. Very easy to use and little learning curve needed to get this awesome app working for you! Oh yeah, they're support team was very prompt and helpful as well!

MyFullColor - Direct To Garment Printing
USA
3 måneder bruker appen
28. mai 2023

Alvin is a rockstar! I had lots of questions and he answered them all along with making so many changes for me. I haven't yet activated the website but so far I highly recommend for their customer service!!

TheCraftpreneur
USA
3 måneder bruker appen
ParseLab, LLC svarte 29. mai 2023

Thank you for taking the time to write a wonderful review regarding InkyBay - Product Personalizer. It's fantastic to know that Alvin was able to answer all of your questions and make numerous changes to meet your specific business needs. Providing excellent customer service is our priority, and we're glad to hear that Alvin exceeded your expectations.
Even though you haven't activated the website yet, we appreciate your recommendation based on our outstanding customer service. We're confident that you'll continue to have a positive business experience as you move forward with InkyBay.
If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to support you 24/7.

18. mai 2023

Easy to use and customise for customers, response time is really quick and very helpful service within minutes, highly recommend this app

PTPrints
Australia
3 måneder bruker appen
ParseLab, LLC svarte 20. mai 2023

Thank you for your wonderful feedback regarding InkyBay - Product Personalizer.
We are really glad to hear that you found the app easy to use and customize for your customers. Also, pleased to know that you got prompt responses from our team. Your words just inspired our team to work more enthusiastically. Reach out to us for any of your adjustments 24/7.
Thanks again for your recommendation and wishing you a successful business ahead.