Avaliações (301)

Classificação geral
4,9
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
29 de julho de 2024

Tech support is so amazing was able to fix all of my concerns in a very timely manner. This app so exceeds my expectations.

Epic Marks
Estados Unidos
Aproximadamente 18 horas usando o app
30 de outubro de 2024

Sehr zuvorkommender Support, lässt sich Zeit und schreibt sehr schnell zurück. Die App selber hat ein wenig ein Darstellungsproblem im Backend dass ein Teil in Englisch und Deutsch angezeigt wird aber man versteht es schon. Ein absolutes Must Have für alle die costum Produkte anbieten wollen

Veos
Suíça
Aproximadamente 16 horas usando o app
ParseLab, LLC deixou uma resposta 1 de novembro de 2024

Thank you for your kind feedback! We're delighted to hear that you've had a positive experience with our support team and appreciate the quick responses.
We appreciate your note on the display language in the backend, and we’re always working on improvements to ensure a seamless experience. It’s fantastic to know that Inkybay is helping you offer custom products effectively and is a must-have for your business.
If you have any further feedback or need assistance, please don’t hesitate to reach out. We’re here to support you and truly value your trust in Inkybay!

5 de junho de 2024

Great support and nice App.
UI could be better but its ok, if there is a probleme the support try to fix it ASAP

BLT
Áustria
4 meses usando o app
6 de junho de 2024

Wonderful Customer Support, I was assisted throughout and made the interface very easy for me to use and work with. It even has a Quote Page Section with the design lab. Very innovative, I highly recommend!

Custom Boards UK
Reino Unido
Aproximadamente 1 mês usando o app
ParseLab, LLC deixou uma resposta 11 de junho de 2024

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer support team and that they were able to make the interface easy for you to use.
It's great to know that you find our Quote Page Section with the design lab innovative. Your recommendation means a lot to us.
If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!

23 de maio de 2024

I have been using Inkybay for about a month now and I must say that they are very quick to respond to any & all support questions. They have solved every issue I have had & any request that I have made. It's great to work with a company like Inkybay, especially since so many companies these days either take a long time to respond, or don't respond at all.
Thank you Inkybay for the great service.

Logo-Apparel
Estados Unidos
27 dias usando o app
ParseLab, LLC deixou uma resposta 25 de maio de 2024

Thank you for your kind words! We're delighted to hear that you've had such a positive experience with Inkybay - Product Personalizer over the past month.

We strive to provide quick and effective support, and it's wonderful to know that we've been able to resolve every issue and accommodate all your requests promptly. Your satisfaction is our top priority, and we're thrilled to have earned your trust.

If you ever need further assistance or have more feedback, please don't hesitate to reach out. Thank you for choosing Inkybay and for appreciating our service!

1 de julho de 2024

Great customer service, Quick response, would recommend to other shopify owners needing customized items for clients.

kre8lve Gifts
Estados Unidos
3 dias usando o app
ParseLab, LLC deixou uma resposta 3 de julho de 2024

Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service and appreciate the quick response. Your recommendation to other Shopify owners means a lot to us.
If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!

20 de abril de 2024

Have been using InkBay for a month now. Very easy to add items and take over for the items that I already had in my store. This gives the customer everything i need to run my store efficiently. The customers love the ability to customize to there liking! Customer support has been amazing too! Jeff did a great job answering my questions! Thank you!

Mondragon Laser Co.
Estados Unidos
8 meses usando o app
ParseLab, LLC deixou uma resposta 22 de abril de 2024

Thank you for sharing your positive experience with Inkybay! Providing you with the tools you need to run your store efficiently is our goal, and we're glad to hear that your customers appreciate the ability to customize to their liking.
We're especially pleased to hear that you've had a great experience with our customer support team, and we'll be sure to pass along your appreciation to Jeff. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!

16 de julho de 2024

This is indeed an amazing app.
It meets all my needs!
Also the support team is super helpful, help me fix all my issues promptly!!!

Wowtechpromos
China
Aproximadamente 2 horas usando o app
9 de maio de 2024

Customer service has been great so far. Very fast to respond. The app does take some time to learn but has a wide variety of options to customize products.

National Name Badge
Estados Unidos
3 meses usando o app
20 de junho de 2024

Very helpful customer service

Viyana was able to solve all my problems in a timely manner!

Big Dogs
Estados Unidos
7 dias usando o app