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It is one of the best apps to use if you offer multiple printing styles. Easy to set up and use. Very friendly customer service that goes above and beyond. I would recommend trying their 21-day free trial to sample it for yourself.
We needed to create a product option that was really complex to implement on but Inkybay made that easier! Whenever we needed support the support team helped us, their live chat feature during my setup process and the support has been awesome compared to some other. Excellent app!
This product is so versatile and capable of so many things, it is a bit intimidating at first. My advice is to just jump in and get your feet wet. The support staff is, HANDS DOWN, the best of any application I have ever used. They helped me with 5 different issues, all my fault, in the course of a day and had everything running beautifully. They are fast, efficient, and extremely friendly. There is no better customization application for Shopify, I have tried them all! Best of all, with this application, you can download the designs as a vector file, perfect for us since we do engraving, vinyl, and CNC work as well as print work. Thanks for everything guys, You have earned a permanent customer!
I love this app. It has so many features. Take a little bit to understand the format but once you do it is a very powerful tool and it is priced well for all the features it has. Customer service has been great at getting me setup. Been using it for a year and love it.
I don't usually write reviews, but this is definitely an exception. First off, I have tried all the main customization options on the app store. Save yourself the time and effort and believe me when I say this one is the best. It is simple enough for customers to use, but complex enough for customers to be able to build their own awesome designs. Also, the sharing system is unmatched. Our team can build a client design and send them a link that will take them directly to the design within the editor. Other apps cannot do this. Aside from the software, the support team is AMAZING. I have contacted them many times for significant fixes that they get done fast, and for free. They helped me set up multiple products. The team is just great. Go ahead and download the app. I promise you won't regret it!
Very good customer service.
Marvic is the customer rep for me and he's very professional and patient on my request. great app for my POD business.
Thank you for taking the time to write a review regarding InkyBay - Product Customizer.
Glad to hear that Marvic was able to help you and patiently fulfilled your request. Happy to hear that our app is helping your POD business. Don't hesitate to connect with our 24/7 live support team whenever you need any assistance.
Thanks again for your feedback.
I have been using this app for over a year now and have a very complex customisation process. This app allows me to offer a massive variety of options. The support is also excellent, with fast help. Don't think there's been something they can't workaround so far.
Thank you so much for your wonderful review about InkyBay - Product Personalizer.
Glad to hear that the app has made the customization process easier with its variety of options. And we appreciate you keeping your trust in our 24/7 support team for any kind of adjustments. We are here to promptly respond to any of your queries.
Thank you again for your recommendation.
Very Reliable and when you need customer service they are extremely responsive and show step by step how to update and fix your problems.
great customer service and help, amazing app for customizing products on your store 10/10 recommend
The app is great , easy to use and the support is awesome, they answer instantly and are patience and very helpful.