Inkybay ‑ Product Personalizer

Design: The app solved the customisation issues we needed for our website, it is user friendly for the end customers and also easy to modify to suit our need as an app user. The layout of the customisation tool is clean & simple.
Service: Pre-sale & Post-sale support has been excellent & prompt. Technician are extremely helpful during the online meeting to alter the functionality to our requirement.

The designer helping me was very good. They answered all of my questions and even sent me instructional videos on how to setup my products addressing my specific needs.

Great Job Inkybay!

an add on review.. ran into another issue and once again Inkybay was on top of it.. Another great job Inkybay!

The tech team is always friendly and happy to help no matter what. It makes the app 10x better. Highly recommend.

The app is very good and the support is amazing. My only complaint is very minor and it is that it seems very specificly designed for certain products like garments. It takes a bit of creativity to make it work with more unique products but overall it's great. I've never seen an app or a product like this with such fast support.
I haven't launched this to my customers yet but so far, building my customizer has been great. I hope they continue to develop it and add more.

Edited 1 star back to 5 stars. I was able to talk to their tech team lead, and our concerns were addressed instantly. Their tech team apologized and properly explained that there was a small misunderstanding with their support team.

Edited our review from 5 to 1 star. You're charging for a simple customization on the product page. They are insisting on a custom charge on simple customization, aligning the dropdown menus, upload buttons on the product options.

The support staff provided exceptional service, demonstrating their commitment to customer satisfaction from pre-sale inquiries to post-installation support. Despite encountering minor difficulties during app installation and initial usage, the support team promptly addressed and resolved issues through guided video tutorials. Furthermore, they proactively communicated any missing functionalities or features to their development team for future updates. The app offers extensive capabilities, including the ability to handle setup charges per color and side, calculate run charges per print color, adjust prices based on product sizes, and provide quantity discounts. Its comprehensive features set it apart from other similar apps on the market.

Customer service has been great so far. Very fast to respond. The app does take some time to learn but has a wide variety of options to customize products.

I have been using Inkybay for about a month now and I must say that they are very quick to respond to any & all support questions. They have solved every issue I have had & any request that I have made. It's great to work with a company like Inkybay, especially since so many companies these days either take a long time to respond, or don't respond at all.
Thank you Inkybay for the great service.

Great customer service helped me figure out how to set up the app

This is a great app with many customization options. If you need help or have questions, their customer service is quick to answer back and help.

Great support and nice App.
UI could be better but its ok, if there is a probleme the support try to fix it ASAP