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This app works very well. I worked for 2 years and spent $20K developing a HTML5 personalization app for our old Magneto site. What a pain.
We moved to Shopify 2 months ago and had worked on a different app called customify. Luckily we found Inkybay in time. This app is mature, feature rich and intuitive. It handles pricing rules, multi side printing etc very nicely. Six years of looking for an affordable and professional custom app and we found it!
The support has been exceptional.
Thank you very much for writing such wonderful feedback. We are truly happy to know that Inkybay relieved your 2 years-long pain and helpful for your personalized product business. Glad to know you found Inkybay is mature, enriched with features for product personalization business.
We closely work with merchants for a long time to add new features and in-depth pricing for any type of custom product.
Thinking about all kinds of start-ups to established merchants, we made it an affordable custom app for every business. And our support team is working hard to help the businesses run smoothly. Thank you once again for your feedback and the Five Star rating. We are here to help you anytime if any further assistance is required. We wish you all the best in your business.
This app is great. It's very flexible with many awesome features to run a custom print shop. Very user friendly. It's a lot of backend work. the support is awesome and very responsive. Any little idea I think of while editing they can try to add or implement to the store. They send helpful videos to show me how to make the necessary adjustments if its simple tasks but when I ask for something bigger like building a seperate clipart page that takes my customer directly to the designer they can do the work for me instead of me tring to code and write a new page. The support is speedy and any out of the box idea can be explored with this app.
Thank you so much for such detailed feedback. It’s great to hear that our product customizer is flexible and user-friendly; this is exactly why we work relentlessly. Our support team is ready to answer all your queries. Please feel free to reach out for further assistance and enjoy exploring more of the app!
I'll be honest with you. I think this is the best customer service I've ever had. Noah and Rayne solved everything quickly and incredibly effectively. It's a pleasure to work with a company like this. I can't recommend them highly enough. Thank you very much!
Thank you so much! It’s great to hear you had such a positive experience with our support and that everything was sorted out quickly and just how you needed it. Your feedback really means a lot to us, it keeps us motivated to keep doing our best. If there’s anything else you need, just let us know. We are always here to help.
Customer service has been a great experience. They take care of every problem or request. This app is way better than any other customizer app on Shopify!
Tech support is so amazing was able to fix all of my concerns in a very timely manner. This app so exceeds my expectations.
Great Customer service but the customizer just wasn't working for one of my products. It is no fault of theirs as my product was difficult in terms of customizing for the end user. But I am using it for all my other products.
Great app. Great support. More videos to learn from on Youtube than others. I like the way it displays tiered pricing.
Thank you for your feedback. Glad to know that you liked our app and support.
We are happy to see that you liked our quantity discount (tiered pricing) feature for your custom products.
Besides, yes - we are trying our best to create as many help videos as possible to help our merchants like you. It made us inspired knowing that the videos came handy for you.
Thank you for choosing Inkybay for selling your personalized products.
One of the best t-shirt, and any fabric design app where customer service is very good. Highly Recommended. I am glad to add this app in my Shopify Store.
Thank you for your wonderful feedback regarding InkyBay - Product Personalizer.
We appreciate you sharing your experience regarding the app and considering it the best t-shirt and fabric design app. Pleased to have your kind words regarding our 24/7 tech support team. For any of your adjustments, reach out to our team. Your feedback inspires us a lot.
Thanks again and wishing you a successful business ahead.
Great customer service! We use the app for custom apparel on our online store and it works great.
Special thanks to Rashed for quick help over live chat and solve my issue instantly!!!
I have tested every app in the shopify store that allows you to have a custom product designer on shopify. inkybay is by far the best one. The support staff is super helpful and responsive.
Thank you for your wonderful feedback about InkyBay - Product personalizer.
Thanks again for sharing your experience with finding the best custom product designer on Shopify. InkyBay team always tries its best to help the clients spontaneously. We are always active 24/7 for any kind of adjustments.
Hope your business reaches its goal quickly.
