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Super App.
Steve war sehr hilfreich.Alles hat sehr gut funktioniert
danke an Steve
Libe Grüße
Kenan.
I was trying to use this app for jewelry because they give an example of it in their proto store view. That was a mistake. I wouldn't suggest this app for anything outside of tee shirts that you want your customer to self-design. I think the chat team was trying to be helpful, but they didn't seem to understand my questions, let alone be able to answer them. Two stars because its partly just a clunky app, and partly that it just doesn't suit my use.
We are really sorry about the issue you were facing. The example product we showed (https://inkybay.myshopify.com/collections/all/products/round-signet-ring) was created with our app with a combination of customization and product options. If you do not need the customization, you can use only the product options feature to show only the product options on the product page.
You mentioned about our live chat agent tried to help you but they were not getting your questions. We are really sorry and apologize for that.
It will be really great if we can schedule a meeting and we can show you everything over a live screen sharing session. Can we schedule a call to show you everything, here is the link for meeting schedule https://calendly.com/inkybay/
great customer service! they response urgently and do the necessary think when needed.
they did good job
Thank you for your positive feedback regarding the customer service at Inkybay - Product Personalizer! We're delighted to hear that you found our team responsive and quick to take action when needed.
We're dedicated to providing the support necessary to ensure your satisfaction and success. If you ever have more questions or require further assistance, please don't hesitate to reach out. We're here to assist you.
Thank you for choosing Inkybay - Product Personalizer, and we appreciate your kind words about our service!
Agréablement surpris de l'application. facile a utiliser et intuitive. J'ai essayé une autre application similaire mais qui c'est avérée difficile a configurer et n'offre pas les même outils de personnalisation que Inkybay.
Vu que je ne suis pas programmeur, J'ai eu des difficultés a faire quelques modifications sur la page de mon produit, j'ai contacté le service technique qui m'a demandé le lien de ma boutique, et qui a résolu mon problème et m'a même montré comment le faire moi même si je voulais.
Je leurs souhaite une bonne continuation.
Merci pour vos merveilleux commentaires concernant InkyBay.
Nous sommes heureux d'apprendre que vous êtes agréablement surpris par l'application. Nous sommes également heureux de savoir qu'après avoir essayé une autre application similaire, vous avez trouvé InkyBay pour offrir des outils de personnalisation exceptionnels.
Nous sommes heureux de savoir que vous avez réussi à apporter des modifications à votre page produit avec l'aide de notre service technique. Pour utiliser notre application InkyBay, vous n'avez besoin d'aucune connaissance en programmation. Contactez notre équipe de support technique pour tous vos ajustements supplémentaires.
Merci encore et je vous souhaite une entreprise prospère à venir.
The App is good, but the customer support is better. Tkey have been really patient with me and guided me in every step.
Thank you for your fantastic feedback regarding InkyBay - Product Personalizer. We are glad you find our app good, but we are happier to hear our customer service was better and they successfully exceeded your business expectations. We are always dedicated to providing excellent support to our users, and we're delighted that our team has been patient with you and guided you through every step.
Thank you for choosing us and for your kind words about our customer support. If you have any further questions or queries, please don't hesitate to reach out. We're here to ensure your continued success with our app 24/7.
thank you very much, patience. reply quickly, will test and use it. enjoy this app, hope will be better.
I'm still on trial mode but I can see that the app has met all my expectations.
The support team is very very helpful as well!
Highly recommended for those who need a customizer app :D
Thank you for making this excellent app!
Thank you for trying Inkybay and we are truly glad knowing that Inkybay has succeeded in meeting all your expectations. We are also happy to know you found our support team helpful. Our sole purpose is to provide our merchants with all the help so that they can run their business problem-free. Thank you once again for recommending Inkybay to other valuable businesses selling customized products. We are always here to help you if any further assistance is required. We wish you all the best with your business.
Really nice app and a really nice support! A great team. They help you fast with all your problems.
Thank you for taking the time to write such a wonderful review regarding InkyBay - Product Persoanlizer.
It is a pleasure to hear that you found our app really nice and our support team really helpful.
Our primary goal is to provide prompt and effective business-centric support to our clients.
We are happy to know we have met your expectations by solving all your problems. Our dedicated team is always committed to ensuring customer satisfaction and business success with our app.
If you have any further questions or need additional support, please don't hesitate to reach out. We're here to help you 24/7.
Amazing support. Helped me every step of the way. Really appreciate their help
It's wonderful to hear that you've had an amazing experience with the support at Inkybay! Getting assistance every step of the way can make a big difference, and it's great to know that their help was much appreciated. If you ever have more feedback or questions in the future, don't hesitate to reach out. We're here 24/7 to assist you in any way we can. Thank you for sharing your positive experience!
English insturctions are very poor, the app is very confusing, it wasn't well made.