評價 (301)

整體評分
4.9
各級評分數量
  • 94% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年6月26日

J'amais été aussi bien servie sur un soutien service et donne vraiment le gout d'utiliser leur plateforme qui est génial meme rajouter un bouton devis c'Est tellement apprécier je recommande se plugin qui est super bien fait et le soutien techniques est juste woow

Impression J'en ai plein ma tasse
加拿大
使用應用程式 大約1個月
編輯時間:2024年5月14日

Edited 1 star back to 5 stars. I was able to talk to their tech team lead, and our concerns were addressed instantly. Their tech team apologized and properly explained that there was a small misunderstanding with their support team.

Edited our review from 5 to 1 star. You're charging for a simple customization on the product page. They are insisting on a custom charge on simple customization, aligning the dropdown menus, upload buttons on the product options.

The support staff provided exceptional service, demonstrating their commitment to customer satisfaction from pre-sale inquiries to post-installation support. Despite encountering minor difficulties during app installation and initial usage, the support team promptly addressed and resolved issues through guided video tutorials. Furthermore, they proactively communicated any missing functionalities or features to their development team for future updates. The app offers extensive capabilities, including the ability to handle setup charges per color and side, calculate run charges per print color, adjust prices based on product sizes, and provide quantity discounts. Its comprehensive features set it apart from other similar apps on the market.

Artees
美國
使用應用程式 3個月
2024年5月26日

Customer service is fantastic. Answered me within 5 seconds on a Sunday night. I didn't end up using the product because it didn't fit our needs but I was able to figure this out within 5 minutes of talking with their customer service because of how fast they were. Too bad! If this works for you you'll love the customer service.

DezLin
美國
使用應用程式 大約10小時
2024年5月15日

I recently reached out to the Inkybay Support Team for assistance, and I must say, the experience was top-notch. The team was prompt, knowledgeable, and incredibly helpful.

DIGITAL PRINT FACTORY
美國
使用應用程式 6個月
2024年5月14日

The designer helping me was very good. They answered all of my questions and even sent me instructional videos on how to setup my products addressing my specific needs.

Great Job Inkybay!

an add on review.. ran into another issue and once again Inkybay was on top of it.. Another great job Inkybay!

Black Topaz Images
美國
使用應用程式 1天
2024年2月16日

The best thing about this app is the support. Always an immediate solution. Always available immediately. Incredibly valuable. No problem remains unsolved. Only recommended

little heddie
德國
使用應用程式 1年多
ParseLab, LLC 已回覆 2024年2月18日

Thank you for your glowing review about Inkybay - Product Customizer! We're thrilled to hear that you find the support provided by the team to be exceptional. Providing immediate solutions and being readily available to assist our users is our top priority.

It's incredibly rewarding to know that we've been able to provide you with valuable assistance and ensure that no problem remains unsolved. Your recommendation means a lot to us, and we're committed to providing you with the best support possible.

If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing InkyBay!

2024年4月26日

the support is simply great. If I have a problem or want to have something adjusted, a message in the live chat is enough and you get help. Great program and great support. I would recommend it to anyone

BLITZPFEIL24 by Jahn Industrieschilder/Etiketten GmbH
德國
使用應用程式 14天
ParseLab, LLC 已回覆 2024年4月29日

Thank you for your positive review of Inkybay! We're thrilled to hear that you've had such a great experience with our support team. Providing excellent support is one of our top priorities, and we're glad that our live chat assistance has been helpful whenever you've needed it.
We're delighted that you find our program to be great overall, and we truly appreciate your recommendation. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and are grateful for your support of Inkybay!

2024年4月23日

very good service, oberyn made every thing to make my design lab so that i want to have.

PRINUP
德國
使用應用程式 27天
2024年2月29日

This is a great app with many customization options. If you need help or have questions, their customer service is quick to answer back and help.

My Custom Vibes
美國
使用應用程式 7個月
2024年1月30日

I use this for my custom clothing design business and it is the best app I've found for this kind of website. It has many personalization options for the customer and many preferences and settings for the business. The volume discount is very useful for bulk orders.

TEXTILE
美國
使用應用程式 3個月
ParseLab, LLC 已回覆 2024年2月1日

Thank you for sharing your positive experience! We're thrilled to hear that Inkybay is the best app you've found for your custom clothing design business. It's great to know that our platform offers a variety of personalization options for your customers and provides flexible preferences and settings for your business needs.
We're especially pleased that you find the volume discount feature helpful for managing bulk orders. If you ever have more feedback, suggestions, or if there's anything else we can assist you with, please feel free to reach out. We're here to support your custom clothing design business, and we appreciate your trust in Inkybay!