This product is so versatile and capable of so many things, it is a bit intimidating at first. My advice is to just jump in and get your feet wet. The support staff is, HANDS DOWN, the best of any application I have ever used. They helped me with 5 different issues, all my fault, in the course of a day and had everything running beautifully. They are fast, efficient, and extremely friendly. There is no better customization application for Shopify, I have tried them all! Best of all, with this application, you can download the designs as a vector file, perfect for us since we do engraving, vinyl, and CNC work as well as print work. Thanks for everything guys, You have earned a permanent customer!
I had been back & forth whether this app was right for me however it turns out that this is the only genuinely great product designer that there is in my opinion. As with all product customisers there are a learning curve & it took me a little while to get my head around it however the amazing support I have received while I have got to know the software has been amazing!
I you have any product that needs to be customisable, install this app & chat to the team & they will make it happen for you.
The app works great for us! The best part of Inkbay is their incredible, prompt customer support. If you have any issue with their system, Jahangir and the Inkbay live support team respond within hours to help. Their focus on customer satisfaction allowed us to smoothly transition to their platform without any major concerns. Would definitely recommend for small businesses like ours.
What a great app. I've been looking for something like this for over a year. I have tried virtually all others then came across this. It's the perfect app for what I need and easy to navigate.
I jumped on it yesterday and began setting up products, I came across a couple of little issues and contacted Support. The issues were sorted within seconds by Rashed. He was a tremendous help and talked me through how to solve the issues aswell as lending a hand.
I highly recommend this app and many thanks to Rashed. 5 Stars from me.
Very Reliable and when you need customer service they are extremely responsive and show step by step how to update and fix your problems.
I have used and had apps built for me over the past 20 years ~ always bugs and non responsive on many platforms.
This is the 1st product i have found that does what it says on the tin !
Totally responsive and works on PC/TABLET/MOBILE - Obviously with any new app you need to learn how to use it, but the support i received got me going within 2 days ( responses were quicker than this ! but i needed to train myself ).
Early days to see what users think ! but i am very impressed.
Don't waste time with anything else.
Ran this app over a period of 6 mos. and I'm very impressed with the customizer. First off, incredible customer service, they're always very responsive. The app itself run very smoothly and my customers loves it. Make sure you install this app guys!!
Great app with a lot of functionality that other design labs in the app store just don't seem to have. A bit confusing to navigate at first because there is so much tweaking that can be done, but the support team is always happy to help when needed.
Amazing product that has more features than most of the other customiser apps on the market. Customer support is also exceptional.
Tivoli Promotions Llc
I am new to Product Customizer but I am very please with it. And I can't sing enough praise for their customer support!
I don't recall ever giving a five star review for any product with anyone in the past. Unfortanely today most company's idea of customer support is lip service and an outdated, time wasting online FAQs or forums.
Not Inky Bay. Whenever I need help they are there for me.
I am still learning their product and have a lot more to learn but if their product is anything like Rashed of customer support, I will be a customer for a very long time.