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Hi, there is an application error with the app will this be resolved soon? I am trying to get in contact with a member of the team but there is no live chat. will this get resolved today?
HI B.O.K, I’m deeply sorry for the disruption you experienced.
The error was caused by a major server outage from our cloud provider, which affected many global services, including ChatGPT. As soon as I saw this, I did my best to email you right away to explain what was happening and to keep you updated throughout.
I completely understand how frustrating it was. I'm actively improving both the support options and system reliability to prevent this in the future.
Thanks again for your patience. I truly appreciate it. If there’s anything else you need, feel free to reach out. (You can also use the “Get Support” button on our app page anytime.)
– Jamie, Founder, Profit Calc