Avis (92)
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Pretty good. Helps to track expenses and profits.
Really really beneficial and to the point
However, their customer support is terrible! I reached out because it showed my LTV is $0. I did not get an answer within a week.
Excelente app, mas gostaria de poder visualizar os gastos separados por campanhas de anúncios e BMs, aparece somente as saídas totais em Ads. Outra coisa, quando mudamos o custo do produto, não consigo fazer com que a plataforma considere o custo antigo antes dessa data, e o custo novo a partir dessa data. O mesmo para taxas e frete. Isso acaba gerando relatórios errados.
Overall good interface and easy to use. Could use some more features such as list exports, detailed analysis
relatively east to use, if customer service is online they get back to you very quickly and are very helpful. Good tools and many many options
Good app!
Would get 5 start if the ad accounts didn't get disconnected every time.
Hi there, sorry that we missed your inquiry. Some of our support staff was on holiday during the easter weekend.
Inquiries affecting the system stability should have been attended to in a timely manner but yours must have slipped through.
Regarding the issue with disconnecting adaccounts.
There was a bug in the API from facebook that we use to download the adspend reports.
Link: https://developers.facebook.com/support/bugs/231919808003151/
This has been resolved by facebook and adaccounts won't disconnect in the future.
We recently rolled out an update on how we handle the login process. There might be an issue we are not aware of.
I have added your email to the priority list of our Live Chat so we won't miss any of your future messages. If you still have trouble seeing the dashboard please contact us there so we can troubleshoot this issue.
Again I'am very sorry for not attending to your inquiry earlier since this is not how we want to treat our users.
Kind regards,
Lukas.
Very easy and nice app. It really helps my administration and gives me a quick view of my finance. Thank you !