Calificación general
4,6
Recuentos por nivel de calificación
  • El 84% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
7 de agosto de 2015

Great service. Highly recommended!

Teecoon
Estados Unidos
4 meses usando la aplicación
20 de marzo de 2015

Fantastic app that makes our reporting easier every day. Support is incredible - we had a specific requirement to include other sales sources in our reporting, and the developer bent over backwards to help and update the app!

In terms of functionality, if you need a simple way to report the cost of goods sold, and therefore your actual product profit, then this app is certainly for you.

If there was a sixth star here, I'd certainly award it!

MySubs.co.uk
Reino Unido
4 meses usando la aplicación
22 de abril de 2016

We have been using Profiteer for approx 3 months. Very impressed with the detailed user manual as well as the tailored menu - Dave has really tried to address the needs of the small retailer by making a format that is easy and quick to use. In terms of customer service, also very impressed with the speed that any of our queries or issues have been addressed. It is a platform that you can build on and tailor to the growing needs of the business with key information readily available every day. Very happy so far.

Hautlac
Suiza
4 meses usando la aplicación
7 de enero de 2016

This is an easy to install app, and the best part is the support you get from the vendor..! I screwed up the file and Dave fixed it.. I asked for historical data beyond the current parameters of the app and Dave responded and got it done for me quickly! Once I got the costs put into the file, I can finally see the value of my inventory and the gross profit on each item sold...a big help for understanding what's making you the most money!

The Biker Nation
Estados Unidos
Alrededor de 2 meses usando la aplicación
28 de agosto de 2016

Incredible personalized customer service, A+ , Highly recommend for anyone using shopify. These features should have been here from the start!

Affinis Motor Sports
Estados Unidos
27 días usando la aplicación
19 de abril de 2017

I can see how the app would be wildly valuable if you can get it to work for you but Dave's less than stellar customer service is really a turn off. Don't dare send him an email asking a question or having a problem because he is very defensive and will reply quite rudely. If you don't do everything EXACTLY and if - god forbid - you don't understand something, you should know this is "Hence why [he] wrote a nice 30 page manual for it." Note to new users - the trial doesn't automatically transition to a subscription unlike every other back-end app after the free trial period. Just take note of this because if you spent a lot of time using the app to start the store but then you don't go back in to start the app, you will lose your work or have to do a portion of it again.

Mamas Milkbox
Estados Unidos
Más de 1 año usando la aplicación
7 de marzo de 2019

Very good. I like this app but it takes some setting up if you already have loads of products. Could do with a better export function instead of a messy CSV file.

From https://www.trucklumi.eu

Trucklumi.eu
Reino Unido
11 meses usando la aplicación
24 de septiembre de 2021

Really happy with the app so far and support has been super helpful! We needed them to update our COGS sales history for the past 6 months, so we could run monthly COGS reports, and they got it done within 48hours. Thanks Dave :)

Province of Canada
Canadá
4 días usando la aplicación
3 de octubre de 2018

I reached out to the dev after the app refused to sync products (using the provided instructions, and waiting) and got back a snarky attitude based email. Beyond unprofessional and do not recommend. It's not user friendly and nowhere near out of the box ready.

Crumble Co.
Estados Unidos
4 días usando la aplicación
6 de febrero de 2021

Clunky app taking some time to setup yielding less than average results and a limited reporting functionality. Horrible customer service. Dave is not friendly and unprofessional. I do not recommend.

MX Wholesale UK Discount Wholesale and Pound Shop Supplier
Reino Unido
Alrededor de 5 horas usando la aplicación
Resistor Software respondió 6 de febrero de 2021

Hello? Terrible customer service? I answered your emails within minutes, accurately and without a single word or phrase unfriendly or unprofessional. You criticize my App without really even using it, and you criticize it for not having capabilities missing from Shopify, never mind the App? Please re-consider your 1-star review as I do not feel it is merited, all things considered.