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Dave has been absolutely fantastic to deal with! Every time I have had an issue he has been on the phone to fix me up every time. This type of backend support makes the decision to invest the time and money into setting up on any of his apps is well worth it.
Profiteer is my favorite new vendor in the last 10 years. Customer support is willing to help you accomplish your goals. Quick and friendly responses. They solved a problem I had been struggling with for months in a matter of days. Two thumbs up, Profiteer!
We installed this app when we first started out but never had a chance to actually use it until almost a year after our store launch. We thought that updating our COGs was too timely. What a mistake! This app is a MUST if you're serious about running a business and seeing how much (profit) you're really making!
great app... the ability to attach COGS numbers to products and pull inventory values at anytime is awesome. Thanks so much. Customer service has also been great. I suggested a new feature to David and got a very quick response.
Thanks again for such a great app.
This app really helped me organizing my numbers!
I mainly use it to add costs of my items, then to export reports at the end of each day to easily calculate NET profit!
Also, great support!
Much recommended :)
What awesome customer service. We've had Profiteer for almost as long as we have our store. Great app for margin tracking. Just recently the Barcode column fell away and we really needed it along side our SKU's when viewing a report bt variant ID. Dave worked something out for us and in no time we have it back to the way we were using it.
Brilliant app made even better by prompt service & expertise.
We have been using Profiteer for approx 3 months. Very impressed with the detailed user manual as well as the tailored menu - Dave has really tried to address the needs of the small retailer by making a format that is easy and quick to use. In terms of customer service, also very impressed with the speed that any of our queries or issues have been addressed. It is a platform that you can build on and tailor to the growing needs of the business with key information readily available every day. Very happy so far.
Update: Nov. 25 - 40 minute phone call will potentially translate into thousands of dollars in the long run - this app developer is a real person willing to work with you like a real person, towards the goal of mutual success.
While the app is not released in full yet, there are some exciting useful new features on the way, and I highly encourage you to support the development.
Update: excellent service from developer and from the app itself so far, this is something you need to get if you are not particularly sure if your prices need adjusting - i am pouring over orders one by one and updating prices as needed, profitability is already rising
this app has amazing potential but as-is it's already a must-have for me
initial review:
Called, got immediate answer, very friendly and very direct, which we respect greatly.
Helpful and willing to work with the merchant, going to try the app right now and I am sure we will use it at least 2 months, it's possible it may not be what we need entirely but I highly recommend trying it, we have looked and there is no better app than this for a ballpark "how well am i doing" kind of figure
5 stars !
If you have a Shopify store, I do not know how you can live without this app. If you do any online marketing or even discount product on your Web store, you need to know how much profit you are making. Knowing the amount of profit you make on a daily bases allows you to quickly make adjustments to your online marketing or store sales to make sure you can maximize the profit or even prevent a loss. This is definitely a must have app.
Really happy with the app so far and support has been super helpful! We needed them to update our COGS sales history for the past 6 months, so we could run monthly COGS reports, and they got it done within 48hours. Thanks Dave :)