Avaliações (25)
Refinar
-
Por avaliação
This is a great concept but this app needs alot of work before it is worth the price they are charging for it. You can only have campaigns running for one product at a time and getting the ads to stop on Meta is almost impossible without cancelling your subscription all together. You have to email customer service for things that should be basic and available, then they don't do anything for days. I'm not sure I would even use this app for free let alone pay $100/mo for it. To make things worse, after 6-weeks running a campaign I had zero sales from the ads even after spending hundreds on ads with Meta.
Thank you for your feedback and for recognizing our concept. We are constantly iterating, and your suggestions regarding multi-product support and campaign controls are already being prioritized for optimization.
We sincerely apologize for the delayed responses via email and Discord. Our goal is to help your business thrive and become more profitable. We appreciate your patience as we grow!
Avoid Promify. Our ad campaign stopped after just 12 hours, and support has been completely silent for four days. Unreliable service and zero accountability.
Hi,the campaign interruption was caused by a temporary sync issue between our system and the ad platform.
Our engineering team is reviewing the logs and stabilizing the connection. We’ll reach out directly to ensure everything runs properly.
I never had the chance to actually try the service. After starting the free trial, I began the setup process through the AI. When it came time to publish the campaign on my Meta Ads account, an issue occurred. From that point on, everything got stuck in a loop where it was impossible to publish, restart, or delete the process.
Following the AI’s own suggestion, I contacted customer support, which—among other things—uses a Gmail address, not exactly the height of professionalism. Six days have passed, the trial has expired, and I have received neither a response nor a solution.
Definitely not a service worth paying $99 per month for.
Hi,the publishing loop was related to a Meta authorization sync error during setup.
Our engineering team is investigating and patching the workflow.
We use Gmail within our structured ticketing workflow to ensure traceability and efficient routing. Our custom domain support email is currently being finalized as part of our infrastructure upgrade.
Charged me $99 USD outside of Shopify terms and conditions, Even though i never used the app and cancelled and removed it the next day. It is advertised as Free it is not. Only one email address for contact. They haven't returned my email or refunded my money. Company in USA payment taken from Singapore. No stars really. Bank involved now and a lot of hassle. I do not recommend.
Hi, we’re sorry for the frustration. To clarify, Promify offers a 7-day free trial for full access to all features. We offer support via Email and Discord,could you let us know which one you reached out to? We’d like to check our records and get this sorted for you right away. Please email us at promify.ai@gmail.com so we can help.
I was initially drawn to this service because it was promoted as "free." However, after investing time and effort, I discovered that submitting ads requires a $99 subscription fee—something that wasn't made clear upfront. This bait-and-switch tactic feels misleading and frustrating.
To make matters worse, I reached out to their support team for clarification, but I never received a response. The lack of communication and transparency is incredibly disappointing. If you're considering this service, be prepared for hidden costs and non-existent customer support.
Hi Talis, thank you for your feedback, and we’re sorry for the confusion caused.
User experience and clear communication are very important to us. Our core features — including store analysis, creative generation, and ad planning. These are provided at no cost to help merchants evaluate product potential and advertising expectations early on.
We’re reviewing and improving our messaging for greater clarity, and our team has reached out to you during business hours to provide assistance. Thank you again for helping us improve.
I spent almot 4 days back and forward on trying to fix problems. Support is 0!
Avoid this terrible App, only headackes!
We sincerely apologize for the frustration. Our team exchanged 6 detailed emails with you to resolve a Meta API error tied to your personal ad account. We recommended the industry-standard professional setup to bypass these system restrictions, but we respect your decision to uninstall. We wish you the best with your store.
it is set to free no cost on this website but once you get in there it is 100 a month. I back up what I said after you go into the site and start doing things to set up you get a pop-up for paid features..and that is 99 a month. Per search: They do not display these prices on Shopify (or other intermediary platforms) primarily for strategic, lead-conversion, and customization reasons. The approach ensures you engage with their team to receive an accurate, project-specific quote rather than a general one-size-fits-all rate.
Promify does not have any page that charges $100/month. Store analysis, creative generation, and ad plan creation are all free, and your account did not enter these usage steps.
Thank you for your comment. And we’re sorry for any confusion.If you need any assistance, please feel free to contact us anytime.
Thank you for trying Promify.