Zotabox Promotion & Conversion , 477 anmeldelser
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Efter bedømmelse
Excellent customer service
Hi,
This means a lot for our customer service team. We are always committed to improving our product and service in order to help merchants increase sales. Thank you for your kind review!
SO EASY!! Looked everywhere for this and once I found it, setup in 2 mins! Highly recommend.
Hello,
Thank you for your 5-star review. This means a lot to our customer service team. We are working hard to make our app even more convenient for our merchants. Our in-app chat support always reply within 12 hours so don't hesitate to send us a message if any issue comes up.
J'utilise zotabox depuis des années. C'est simple à utiliser. Le nombre d'outils disponibles est impressionnant et pas besoin de tout traduire !
Merci beaucoup pour votre aimable critique. Veuillez nous faire savoir si vous avez des questions ou des demandes. Nous avons ajouté une nouvelle fonctionnalité d'ajout au panier et de vente incitative que nous espérons que vous apprécierez. Passe une bonne journée.
UPDATE:
After reaching out to the company, the CEO did not only confirm a major server upgrade of their app platform to prevent outages like experienced in the past months in future, but they also issued a very generous compensation. This is a customer care and service rare to find these days. So we are happy to change our former 2 star to a 5 star rating!
We are long time customers of Zotabox and we really love their large variety of tools, like banners, popups, promo boxes, tabs, etc. BUT: since about one year their back bone became very unstable. This year alone, we lost several times for hours and longer connectivity to their service, unfortunately exactly during peak sales season like Black Friday and Christmas. They host their service on a Cloud server which seems to be not quite reliable. After contacting the developers several times, so far we have not seen any major improvement. The latest incident lasts alreday over 24 hours with no service anymore. If Zotabox service is not majorly improving their availibity we will have to move on to a different app. So sad...
This app is absolutely awesome, it has so many features and so far they all seem to be working well, pop up, with countdown timer, the floating social share buttons and the sales bars are my favorite, I have tried many other apps. This one honestly is very good for the price
Thank you very much for your kind review. We LOVE it when merchants love our tools and work hard to give you reliable and easy to use tools at a fraction the cost of what other app developers charge. Please let us know if you have any other questions or issues that we can help resolve right away. Have a great day.
My header bar is great, it does everything i need and the customer service is excellent they really care!
This app is very easy to use. love it. Would recommend to any store to use. Very intuitive. give it a try.
Thank you very much. Please let us know if there is anything we can do to make your experience with our tools more enjoyable. Have a great day.
Absolutely! Easy to set up and no coding needed. We are thrilled to have found Zotabox.
Excellent!!!!!!
I was using another app on shopify called the "Welcome Bar", I think, and it was horrible. Wouldn't show up unless someone emptied all their cache forever and they didn't even try to fix that. So this was a most pleasant and much appreciated surprise at how beautifully it worked. I will look into their other apps now.
Really great plus it's free! Easy to use as well.