Zotabox Promotion & Conversion , 477 Rezensionen
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Excellent customer service
Hi,
This means a lot for our customer service team. We are always committed to improving our product and service in order to help merchants increase sales. Thank you for your kind review!
SO EASY!! Looked everywhere for this and once I found it, setup in 2 mins! Highly recommend.
Hello,
Thank you for your 5-star review. This means a lot to our customer service team. We are working hard to make our app even more convenient for our merchants. Our in-app chat support always reply within 12 hours so don't hesitate to send us a message if any issue comes up.
J'utilise zotabox depuis des années. C'est simple à utiliser. Le nombre d'outils disponibles est impressionnant et pas besoin de tout traduire !
Merci beaucoup pour votre aimable critique. Veuillez nous faire savoir si vous avez des questions ou des demandes. Nous avons ajouté une nouvelle fonctionnalité d'ajout au panier et de vente incitative que nous espérons que vous apprécierez. Passe une bonne journée.
This app has been a huge help. I love popups and the header bar. These tools help us to reach our customers with important messages we don't want them to miss. Strongly recommend. They also have amazing customer support. Do yourself a favor and give them a try! We have been using this app for 4 years, and never had any issues
Thank you very much for your kind review. We love our long term merchants. We wish you much success with your online store. Let us know if there is anything else we can do for you. Have a great day.
This app is very easy to use and if I have an issue my email is answered quickly. I would recommend this app.
Thank you very much for your kind review. We love it when merchants use our tools to improve their store's performance. Have a great day.
This is a really great tool for customizing banner promotions based on specific brands (versus the stock header bar that is static across all pages). It allows you to set active start and end times for the banner to appear which is great and works very well. Super happy with it!
Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.
It is super easy to use and the instructions provided really guide and show you through the app. Simple, efficient and quick. Literally, just clicks of a button and then updated onto the website! Thanks for creating this
UPDATE:
After reaching out to the company, the CEO did not only confirm a major server upgrade of their app platform to prevent outages like experienced in the past months in future, but they also issued a very generous compensation. This is a customer care and service rare to find these days. So we are happy to change our former 2 star to a 5 star rating!
We are long time customers of Zotabox and we really love their large variety of tools, like banners, popups, promo boxes, tabs, etc. BUT: since about one year their back bone became very unstable. This year alone, we lost several times for hours and longer connectivity to their service, unfortunately exactly during peak sales season like Black Friday and Christmas. They host their service on a Cloud server which seems to be not quite reliable. After contacting the developers several times, so far we have not seen any major improvement. The latest incident lasts alreday over 24 hours with no service anymore. If Zotabox service is not majorly improving their availibity we will have to move on to a different app. So sad...
Really useful app that is reliable, intuitive to use and very flexible, including a large range of set-up options. Recommended.
Thank you kindly for your nice review. We wish you the best with your online store and hope our promotional tools help you to increase your sales.
This app is absolutely awesome, it has so many features and so far they all seem to be working well, pop up, with countdown timer, the floating social share buttons and the sales bars are my favorite, I have tried many other apps. This one honestly is very good for the price
Thank you very much for your kind review. We LOVE it when merchants love our tools and work hard to give you reliable and easy to use tools at a fraction the cost of what other app developers charge. Please let us know if you have any other questions or issues that we can help resolve right away. Have a great day.