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The Videos are decent but the app wont allow me to upload them to my social sites correctly. also not much of a music selection. You cant use more than one item for the video which sucks. Overall decent for a free app
Makes amazing video, but I have never had the feature "automatically post on product page" work. I have tried many different ways. Just for FB and manually posting, it's great. Should possibly take out that option since it never works.
Hey there, thanks for the feedback, it's great that you liked our app.
Our support team will reach out to you shortly with a solution,
All the best,
Team Promo
J'ai utilisé cette application très simple d'utilisation. En revanche, je n'arrive pas à publier les vidéos dans les différents formats (ordinateur, mobile, etc... Je n'arrive pas à voir ou je peux sélectionner ces options.
English follows:
Salut, merci pour l'examen. Notre équipe d'assistance vous contactera et nous travaillerons ensemble. Vous devriez pouvoir publier vos vidéos en un rien de temps.
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Hi there, thanks for the review. Our support team will contact you and we'll work it out together. You should be able to publish your videos in no time.
Beautiful app, will recommend it to anyone who is looking for videos to promote their store. I couldn’t believe it. Though there is room for improvement if you can introduce multiple product selection instead of one product.
The bad thing is that I have to click on the product, it come up in check out for me to see the video AANNND... I have to click on the sound button to hear it play.
Hey, thanks for taking the time for leave us a review. Autoplay with sound is blocked automatically by your browser, and not because of our service 😊. We wish we could help out but it's literally out of our hands.
We would love a feedback on our videos tough...
Não consigo mecher no app , tudo em inglês não tem facilidade pra acessar meus arquivos , não baixa fácil meus vídeos , não faz loguin fácil , nada fácil nada.
Olá, muito obrigado por dedicar seu tempo para a revisão. Um de nossos agentes de suporte entrará em contato com você em breve e tentará ajudá-lo. Com qualquer outro problema técnico, você sempre pode nos contatar em support@promo.com
Obrigado,
Team Promo
As much as I appreciate the service... I'm having trouble finding the finished video & I can't download it..
I found this app very useful and simple to use but one downside is that you can't really customize the fonts, font size, logo size and so on. It would be an easy five stars if these customization is possible considering it is free to use.
Hey there! Thanks so much for taking the time and wrote such a detailed review ☺️
A member of our product team will contact you soon.
We do hope you'll enjoy our app and keep making great videos.
Team Promo
It doesn't work - in some aspects. Facebook, instagram and other social platforms are not integrated yet and there is no way of downloading the videos for use after you create one. Also the upload function of the video to my product page didn't work. The way of creating the video was sleek and nice. I'm sure it will be a good app, when it works with all the platforms.
UPDATE: We just rolled our new release and you got to check it out. it includes scroll stopping templates and many more features you should check. Let us know what you think :)
UPDATE: We released our distribution feature and now you're able to publish your videos directly to your social channels!
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Thank you so much for taking the time and review our app!
We are releasing new features every day, and we will cover full distribution to social channels very soon. Also, the issue you encountered with publishing the video on your page was also fixed.
I hope you'll trust us by giving the app another try :)
Have a great day!
why 480p ?? why not 10809 or 720p ?? this is a good app but useless if not seen clearly by the user or viewers