Promo.com ‑ Promo Video Maker , 1.214 reseñas

Calificación general
4,8
Recuentos por nivel de calificación
  • El 82% de las calificaciones son de 5 estrellas
    1,0 mil
  • El 13% de las calificaciones son de 4 estrellas
    156
  • El 2% de las calificaciones son de 3 estrellas
    27
  • El 0% de las calificaciones son de 2 estrellas
    5
  • El 2% de las calificaciones son de 1 estrellas
    25
24 de abril de 2020

I created a video, and when I tried to delete it, I found that there would still be a thumbnail image in the product interface after the video was deleted, which caused me a lot of trouble

logoted.com
China
Alrededor de 2 meses usando la aplicación
Promo.com respondió 24 de abril de 2020

UPDATE: Hi, we tried to reach you via email but it seems to be invalid. Can I kindly ask you to reach our support at support@promo.com?
----

Hey there, thanks for the feedback. Our support team will contact you shortly to better understand what you experienced since it's not supposed to happen.
Keep safe,
Promo team

Fecha de modificación: 2 de octubre de 2020

cant really do much on the free version! it wont connect to facebook or instagram so pretty much useless

The Jewellery Hut UK
Reino Unido
Alrededor de 1 mes usando la aplicación
Promo.com respondió 2 de octubre de 2020

Sorry to hear you had difficulties connecting to FB and IG, that shouldn't have happened. Our tech team will look into it and our CS team will contact you shortly.

Team Promo

5 de abril de 2023

Having problems, I can't publish videos without music and the selection of music is a limited list of generic cheesy music. I have managed to publish 2 videos with success but any new videos I create are not Publishing, just sitting in draft folder - when I click on Publish, nothing happens.

Satin & Sox
Reino Unido
3 días usando la aplicación
15 de junio de 2020

IT was impossible to edit the media after it was uploaded. Love the idea and simplicity, but no edit function, no good.

Offerings Gallery
Estados Unidos
31 minutos usando la aplicación
Promo.com respondió 16 de junio de 2020

Hi there, our support team will contact you shortly, we believe we'll solve it for you :)
Thanks,
Team Promo

16 de diciembre de 2020

I can't find and easy way to download it and use it for my brand. Also it was difficult to make the video on my mobile as I couldn't see the whole screen while I was editing.

clicjewels
Grecia
31 minutos usando la aplicación
Promo.com respondió 16 de diciembre de 2020

Hi there,

So sorry to hear that this is your impression from the app,
Unfortunately, we do not support video download, and also, as a desktop app, mobile is not supported as well.
Would love you to try it out again from your desktop.

All the best,
Team Promo

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