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i made a video in less than one minute and my next video in less than two minutes and now i feel like i completely overpaid my video girl to do other videos!! this is such a great tool i love it already tks..
Amazing! Thanks for sharing, we love you back!
The video creation is very easy, and this indeed would be a great tool to use. However, things are not as they seem. The next few sentences are taken from their terms of service (Downloading the video ad you created on the Site and sharing it, will only be possible following payment. The Promo Service is offered on various payment alternatives, all as described in our billing page.) Once you go to said page it lists three different monthly, and three different annual prices. Said prices are more then free. You have a great app, just don't approve of the false statement that it is free. There maybe more to this then what I'm seeing, but when it says "free" and then I see this, I stopped reading all together. Kind regards, Open Door Christian Store
Hi there,
Our app is 100% FREE of all charges.
But we totally understand how you got this impression, and we'll fix it, so others won't be misled.
The origin of the terms of service page you quoted from is from Promo.com, our main product, who shares lots of components with our Shopify app and indeed is a premium service. However, this is not the case with our Shopify app, that allows you to create video ads and publish them on your store or social channels, with no cost.
We're glad you liked the app, and we do hope you'll use it and create great videos for your business, for free :), and if to be honest, the only "coins" we're after, are great positive reviews.
Team Promo
Created the video, which was indeed super simple. But it didn't publish it at all. At the end of the whole process, my video was gone.
Update: Hi, the issue was found and fixed, would love you to try again.
So sorry to hear, that shouldn't have happened! Please allow us to investigate and sort it out for you. We'll be contacting you shortly.
Team Promo
I just created my 1st video and posted it to Instagram and Facebook. It cut off part of the video so, I have to learn how to resize it but for now, it's better than nothing. Overall, it was easier than I expected.
Hey there,
Let us help you...our product team will contact you to better understand the issue you encountered, maybe we can help!
Thanks,
Team Promo
IT was impossible to edit the media after it was uploaded. Love the idea and simplicity, but no edit function, no good.
Hi there, our support team will contact you shortly, we believe we'll solve it for you :)
Thanks,
Team Promo
I can't find and easy way to download it and use it for my brand. Also it was difficult to make the video on my mobile as I couldn't see the whole screen while I was editing.
Hi there,
So sorry to hear that this is your impression from the app,
Unfortunately, we do not support video download, and also, as a desktop app, mobile is not supported as well.
Would love you to try it out again from your desktop.
All the best,
Team Promo
Very easy to use and publish within minutes after uploading my photos! Still trying to figure out how to change a few features but overall really impressed so far!
I just downloaded it as well and it stops at the 99% download. Great video production just need the downloads to work.
So you think your getting a wow video about you and your product... until you publish and half the facebook post is all about them giving it away and where to get your video. Totally steals away all thunder...makes you look weak and unable to get a video. Avoid this product.
Hey there,
Sorry about that, that doesn't seem to be expected. A member of our support team will contact you shortly.
Thanks,
Team Promo
It's quite easy to use! And the videos look good! If you are looking for a quick way to make simple videos for store products, I would recommend it.