All reviews
Superior Boutique
I tried the app out and appreciate that's it's free; however, I understand why. The limitations are not great especially considering that I can't fully enter my store's web address. Why have character limits for the most important aspect of the business?
Developer reply
Hi there,
Thanks so much for the feedback.
Yes, we do limit the number of characters but for a reason. We're using a technology that allows you to make an adjustment (such as color, text) that will always correlate with the animation. Removing this limitation can cause a serious change in the output of the video, such as a very small website address, that will be hard to read.
I suggest using a URL shortener tool such as bit.ly, that not only gives you the option to cut down the characters, but also provides data on clicks.
Feel free to contact our support at support@promo.com for any needed assistance.
All the best and good luck with your business!
Team Promo
Atelier 8th
I wish I could have access option to my camera roll for some more pictures..Also sound volume to adjust
Destiny MC Store
Beautiful app, will recommend it to anyone who is looking for videos to promote their store. I couldn’t believe it. Though there is room for improvement if you can introduce multiple product selection instead of one product.
Millennium Nova
The Videos are decent but the app wont allow me to upload them to my social sites correctly. also not much of a music selection. You cant use more than one item for the video which sucks. Overall decent for a free app
RPP Outdoor Apparel
I just downloaded it as well and it stops at the 99% download. Great video production just need the downloads to work.
Bree Bree's Boutique
I love the the app, I love how professional the videos look but the videos won't publish. It keeps getting stuck at 99%
Developer reply
Hey,
Sorry about that, a member of our team is contacting you now and we'll solve this.
Thanks,
Team Promo
AquiAchei
I liked it, but first video published cool. All subsequent attempts by not publish! That's right???
Developer reply
Hey there! 👋
A member of our product team just emailed you regarding your feedback.
Please let us know if the issue was resolved.
Best,
Team Promo
TECHSBR
Não consigo mecher no app , tudo em inglês não tem facilidade pra acessar meus arquivos , não baixa fácil meus vídeos , não faz loguin fácil , nada fácil nada.
Developer reply
Olá, muito obrigado por dedicar seu tempo para a revisão. Um de nossos agentes de suporte entrará em contato com você em breve e tentará ajudá-lo. Com qualquer outro problema técnico, você sempre pode nos contatar em support@promo.com
Obrigado,
Team Promo
GLC
Whenever I try to create one of my videos, it keeps staying stuck at 99% on the "Creating Video" screen. Other than that the app works perfect.
Developer reply
Hi there,
Sorry about that, it shouldn't have happened.
One of our support team members will contact you shortly to better understand how can we help you.
Thanks,
Team Promo
BananaFC
I found this app very useful and simple to use but one downside is that you can't really customize the fonts, font size, logo size and so on. It would be an easy five stars if these customization is possible considering it is free to use.
Developer reply
Hey there! Thanks so much for taking the time and wrote such a detailed review ☺️
A member of our product team will contact you soon.
We do hope you'll enjoy our app and keep making great videos.
Team Promo