Promo.com ‑ Promo Video Maker

Promo.com ‑ Promo Video Maker

by Promo.com

Create professional product videos in minutes!

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    82% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

1 - 10 of 24 reviews

Aloriam

Promo is a very easy app to use, so I definitely give it a thumbs up for having virtually no learning curve. The reason for my 3 star rating however is that there are severe limitations to its functions. Here's my take:
-- the character limit is too short
-- does not allow user to add more text lines -- does not allow user to change text location or text size
-- does not allow user to add more photos to feature more products (most of the templates only allow 2 or 3 photos - why so few?)
-- does not allow resizing of video
-- does not allow download of video (a dealbreaker for me because I couldn't get my Instagram to connect to this app, so the only way for me to post it is if I can download the video and then manually post it)
-- does not support posting to Pinterest
-- very limited selection of templates ------------ Overall, I think the developers have a good idea here. The templates have a polished feel and the paired music is good. It makes content creation relatively painless from existing photos in your Shopify store. I hope they will make more improvements to allow users a greater degree of flexibility in editing text, adding text, resizing and downloading video, and making longer videos to feature more products.

Developer reply

August 29, 2021

Hi Aloriam,
Thank you for this detailed review. Reviews like these are exactly what helps us make Promo better!
Our Shopify app was created with simplicity and speed in mind, to help Shopify store owners quickly and effortlessly create as many videos they need. While we are constantly improving our app, we try to keep it simple and straightforward.
For users who require the advanced features and options you mentioned, we offer a fully-featured video maker at https://promo.com, with everything on our Shopify app and much, much more.
We are looking into the Instagram issue you mentioned - thank you for reporting it!
Team Promo

Ambosstore

IT'S COOL. HAGO MI VIDEO EN UNOS MINOTOS, LO RECOMENDO . MUY FACIL A USAR Y COMPARTIR EN LAS REDES SOCIALES

Developer reply

May 25, 2021

¡Gracias por la reseña! Háganos saber qué la convertirá en una revisión de 5 estrellas :)
¡Suerte con tu negocio!

Superior Boutique

I tried the app out and appreciate that's it's free; however, I understand why. The limitations are not great especially considering that I can't fully enter my store's web address. Why have character limits for the most important aspect of the business?

Developer reply

March 17, 2021

Hi there,
Thanks so much for the feedback.
Yes, we do limit the number of characters but for a reason. We're using a technology that allows you to make an adjustment (such as color, text) that will always correlate with the animation. Removing this limitation can cause a serious change in the output of the video, such as a very small website address, that will be hard to read.
I suggest using a URL shortener tool such as bit.ly, that not only gives you the option to cut down the characters, but also provides data on clicks.

Feel free to contact our support at support@promo.com for any needed assistance.

All the best and good luck with your business!
Team Promo

Atelier 8th

I wish I could have access option to my camera roll for some more pictures..Also sound volume to adjust

Destiny MC Store

Beautiful app, will recommend it to anyone who is looking for videos to promote their store. I couldn’t believe it. Though there is room for improvement if you can introduce multiple product selection instead of one product.

Millennium Nova

The Videos are decent but the app wont allow me to upload them to my social sites correctly. also not much of a music selection. You cant use more than one item for the video which sucks. Overall decent for a free app

RPP Outdoor Apparel

I just downloaded it as well and it stops at the 99% download. Great video production just need the downloads to work.

Bree Bree's Boutique

I love the the app, I love how professional the videos look but the videos won't publish. It keeps getting stuck at 99%

Developer reply

November 14, 2020

Hey,
Sorry about that, a member of our team is contacting you now and we'll solve this.
Thanks,
Team Promo

AquiAchei

I liked it, but first video published cool. All subsequent attempts by not publish! That's right???

Developer reply

November 14, 2020

Hey there! 👋
A member of our product team just emailed you regarding your feedback.
Please let us know if the issue was resolved.

Best,
Team Promo

TECHSBR

Não consigo mecher no app , tudo em inglês não tem facilidade pra acessar meus arquivos , não baixa fácil meus vídeos , não faz loguin fácil , nada fácil nada.

Developer reply

November 11, 2020

Olá, muito obrigado por dedicar seu tempo para a revisão. Um de nossos agentes de suporte entrará em contato com você em breve e tentará ajudá-lo. Com qualquer outro problema técnico, você sempre pode nos contatar em support@promo.com

Obrigado,
Team Promo

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