All reviews
N-V-Us Fashions & Boutique
It wasn't as easy as I thought- I chose 4 images, and it didn't initially show but 1 - had to go back and recreate. I'm learning it so it may be user error, but I was hoping for something quick, simple and easy. I did recreate and it posted to my product page - didn't play - again may be something I was doing but I follow instructions
Developer reply
Hey there,
Thanks for the feedback, our support team will contact you shortly with a solution. It should be up and running in no time.
Have a good day,
Team Promo
Torah Is
Makes amazing video, but I have never had the feature "automatically post on product page" work. I have tried many different ways. Just for FB and manually posting, it's great. Should possibly take out that option since it never works.
Developer reply
Hey there, thanks for the feedback, it's great that you liked our app.
Our support team will reach out to you shortly with a solution,
All the best,
Team Promo
Paradis des femmes
J'ai utilisé cette application très simple d'utilisation. En revanche, je n'arrive pas à publier les vidéos dans les différents formats (ordinateur, mobile, etc... Je n'arrive pas à voir ou je peux sélectionner ces options.
Developer reply
English follows:
Salut, merci pour l'examen. Notre équipe d'assistance vous contactera et nous travaillerons ensemble. Vous devriez pouvoir publier vos vidéos en un rien de temps.
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Hi there, thanks for the review. Our support team will contact you and we'll work it out together. You should be able to publish your videos in no time.
findmycrazy llc
As much as I appreciate the service... I'm having trouble finding the finished video & I can't download it..
Saint All Products Store
The bad thing is that I have to click on the product, it come up in check out for me to see the video AANNND... I have to click on the sound button to hear it play.
Developer reply
Hey, thanks for taking the time for leave us a review. Autoplay with sound is blocked automatically by your browser, and not because of our service 😊. We wish we could help out but it's literally out of our hands.
We would love a feedback on our videos tough...
Open Door Christian Store
The video creation is very easy, and this indeed would be a great tool to use. However, things are not as they seem. The next few sentences are taken from their terms of service (Downloading the video ad you created on the Site and sharing it, will only be possible following payment. The Promo Service is offered on various payment alternatives, all as described in our billing page.) Once you go to said page it lists three different monthly, and three different annual prices. Said prices are more then free. You have a great app, just don't approve of the false statement that it is free. There maybe more to this then what I'm seeing, but when it says "free" and then I see this, I stopped reading all together. Kind regards, Open Door Christian Store
Developer reply
Hi there,
Our app is 100% FREE of all charges.
But we totally understand how you got this impression, and we'll fix it, so others won't be misled.
The origin of the terms of service page you quoted from is from Promo.com, our main product, who shares lots of components with our Shopify app and indeed is a premium service. However, this is not the case with our Shopify app, that allows you to create video ads and publish them on your store or social channels, with no cost.
We're glad you liked the app, and we do hope you'll use it and create great videos for your business, for free :), and if to be honest, the only "coins" we're after, are great positive reviews.
Team Promo
Retrolistic
I have given this app three stars. As It is In The Early Stages Of Development. It Is Hit and miss with loading products. Not Loading Properly. Lack Of Themes. This App Will Be Good On Social Media. Shame this app isnt fully working for upcoming christmas marketing. You Can only upload to Your Store. But dosent say where in your store it uploads to.
Developer reply
UPDATE: Hi Karen, We rolled our new release a few weeks ago and you got to check it out. it includes scroll stopping templates and many more features you should check. Let us know what you think :)
UPDATE: Hi Karen, happy to announce that we released the distribution feature and now it is possible to publish videos to Facebook (timeline, pages, and ad account), YouTube, Twitter and next week - Instagram!
Hope you'll find it helpful!
Thanks,
Hi karen,
Thanks for taking the time to review our new app.
We're releasing new features every day, and we will cover full distribution to social media in a matter of days.
The videos you publish are automatically uploaded to the relevant product page, and you can reach it directly once you publish, by hitting the 'Go to your product page' button.
If needed, you can use this link and have a comprehensive product tour - https://promo.com/shopify/welcome?product_tour_id=77442
Or, contact our 24/7 support team that will be more than happy to assist you in every way via chat or email support@promo.com.
I hope you'll be enjoying our app soon!
Thanks again
Den Sidste Flaske
It doesn't work - in some aspects. Facebook, instagram and other social platforms are not integrated yet and there is no way of downloading the videos for use after you create one. Also the upload function of the video to my product page didn't work. The way of creating the video was sleek and nice. I'm sure it will be a good app, when it works with all the platforms.
Developer reply
UPDATE: We just rolled our new release and you got to check it out. it includes scroll stopping templates and many more features you should check. Let us know what you think :)
UPDATE: We released our distribution feature and now you're able to publish your videos directly to your social channels!
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Thank you so much for taking the time and review our app!
We are releasing new features every day, and we will cover full distribution to social channels very soon. Also, the issue you encountered with publishing the video on your page was also fixed.
I hope you'll trust us by giving the app another try :)
Have a great day!